Kennedy Richarson
Kennedy Richarson at Grand Prairie Ford
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Kennedy Richarson

Sales Consultant

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

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4 Reviews

Dealership Experience

2 yrs, 2 mos

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rated

4 Reviews

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4 Reviews of Kennedy Richarson

November 19, 2024

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Employee Rating

Bought a ram 1500 big horn, after two weeks later the radiator broke, dealership didn't fix l, I fixed out my pocket. More

by joelj402
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Purchase Time
Finance Experience
Recommend Dealer
No
Nov 21, 2024

Grand Prairie Ford responded

We're very sorry to hear about the issue with your truck. This is certainly not the experience we want for our customers, and we understand your frustration. Please reach out to Maricela Vera at Mvera@grandprairieford.com so we can look into this further and see how we can assist you. We value your business and want to ensure this is addressed properly.

May 08, 2023

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Employee Rating

Absolute nightmare. I usually buy either a BMW or Lexus but was in the mood for an American muscle car so I went to drive the only black convertible mustang in the d More

by Frustrated
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Robert Fugate

May 12, 2023

Grand Prairie Ford responded

Thank you for taking the time to share your experience with us. We apologize that the car you were interested in didn't start when you came in for your appointment. This is certainly not the kind of experience we want our customers to have. We take these issues seriously and have addressed the problem with our service department to ensure that we are doing everything possible to avoid similar situations in the future. We understand that your time is valuable, and we are truly sorry for any inconvenience this may have caused. Please contact Joseph Coates at JCoates@grandprairieford.com, and we will do our best to make this better.

February 19, 2023

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Employee Rating

After the worst experience at a competitor we found ourselves at Grand Prairie Ford. It was a God send. The atmosphere and employees are top notch. Cannot recommend them more. Kennedy welcomed us with More

by tjaai5
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Romello Benton

Feb 22, 2023

Grand Prairie Ford responded

Thank you for your five-star review!

February 09, 2023

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Employee Rating

Mr.Kennedy was professional and courteous. Made the whole car buying process easy to understand and shows real value behind the purchase. Don’t see myself shopping with anyone else. More

by Seth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 09, 2023

Grand Prairie Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

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