Kenenth "Mac" McFadden
Service Writer
Greenway Kia of Rivergate
1536 Gallatin Pike North
Madison, TN 37115
115 Reviews
Write a Review115 Reviews of Kenenth "Mac" McFadden
September 04, 2024
This dealership is friendly and efficient. They keep you informed and seem knowledgeable. They have been servicing my car for a year now and I’ve always been pleased. They will recommend thin They keep you informed and seem knowledgeable. They have been servicing my car for a year now and I’ve always been pleased. They will recommend things you may need but not pushy or make you feel bad if you don’t do it. Love my Kia! More
Other Employees Tagged: Jeffrey Campbell, Melonie?
June 11, 2024
Very Great Service! Very Helpful with all questions and concerns . Love my new Kia that I got ! Very Helpful with all questions and concerns . Love my new Kia that I got ! More
Other Employees Tagged: Ulysses Butler
May 31, 2024
Horrible. 2 hours and 40 monutes for an oil change. Also the techs keep leaving the bolts out from the undershield. I do.not recommend this dealership. 2 hours and 40 monutes for an oil change. Also the techs keep leaving the bolts out from the undershield. I do.not recommend this dealership. More
May 09, 2024
Very quick friendly welcoming your service team met all our expectations I look forward to our next visit our expectations I look forward to our next visit More
Other Employees Tagged: Ulysses Butler, Virgil Avery, Marcus Winkfield, Dwayne Matlock, Fredrick Jackson, Preston Britt, James Galuszka, Ted Mullins
May 08, 2024
Friendly, efficient service. Comfortable waiting area. Communicate well concerning service and wait times. Will recommend ways to improve your service accordingly but do not ov Comfortable waiting area. Communicate well concerning service and wait times. Will recommend ways to improve your service accordingly but do not overly pushy about it. I have had a few visits so far and they have gone very well. Mr. Kenneth does a great job! More
Other Employees Tagged: Preston Britt
April 29, 2024
I've been with you since 2007 I had family member come out there and get to buy a car from you we always have a great deal and great price and the friendly smile we thank you all for keeping us safe on th out there and get to buy a car from you we always have a great deal and great price and the friendly smile we thank you all for keeping us safe on the road More
Other Employees Tagged: Ulysses Butler, Virgil Avery, Marcus Winkfield, Dwayne Matlock, Fredrick Jackson, Preston Britt, James Galuszka
February 17, 2024
I only give it five stars because of your service advisor MACK.I bought my forte 2017 and 2016 brand new I have never had it taken anywhere but Greenway Kia. MACK is very compassionate, loyal, great sense of MACK.I bought my forte 2017 and 2016 brand new I have never had it taken anywhere but Greenway Kia. MACK is very compassionate, loyal, great sense of humor I would never have anybody looking at my car except him. I have left the dealership because he wasn’t there. I’m very disappointed and trying to communicate from my home and call the dealership. I’ve tried three different times using three different extensions at Greenway Kia. All of them just rang and rang no voicemail no answer no nothing as it was as if no one worked there, I was trying to get a hold of the general manager, but there was nobody to talk to MACK is the only person that I could speak with, but I had to do that by coming to the dealership . I have several more non-flattering things to say about the dealership, but I will always continue to come to the dealer because of your service advisor. I have had several of the largest dealers in the country available to me through an insurance company that I worked, for I have seen and dealt with many service advisors, none as capable or as qualified as MACK More