Kenenth "Mac" McFadden
Service Writer
Greenway Kia of Rivergate
1536 Gallatin Pike North
Madison, TN 37115
118 Reviews
Write a Review118 Reviews of Kenenth "Mac" McFadden
October 11, 2024
Dealership was not good about getting back to me when the part was received to schedule a appointment, I had to call them the work was good and on time , I elected to get a oil change done with out asking wh part was received to schedule a appointment, I had to call them the work was good and on time , I elected to get a oil change done with out asking what they charge that was 120 bucks , more than what I would pay for an oil change. Other than that was a good experience . More
October 04, 2024
Me son and daughter in law went to this dealership to purchase a car in July. After going back and forth a bit we finally agreed to a price. We were doing our own financing from our bank. It took 2.5 hrs purchase a car in July. After going back and forth a bit we finally agreed to a price. We were doing our own financing from our bank. It took 2.5 hrs to get a bill of sale to take to our bank to get a check. After we returned with the check it took another 1.5 to do the final paperwork. We had a we owe to be done to the car that still has not been fixed. They kept telling us they couldn’t find the part. So we took upon ourselves and called a local dealership and behold they keep that part in stock. Amazing when you do the work yourself. After we call and let them know thaty this dealership has the part in stock. They have now agreed to get the part. Now they are telling us it will take 5 hours to do the job. We asked the local dealership how long it should take and they are telling two hours max. Once we get this part fixed we will never come back to this dealership. I would not recommend them for anything at all. I’ve sold cars before for over 8 years and it has never taken me more than 30days to get a part. They should be ashamed of themselves for this type of service. More
Other Employees Tagged: Virgil Avery
September 04, 2024
This dealership is friendly and efficient. They keep you informed and seem knowledgeable. They have been servicing my car for a year now and I’ve always been pleased. They will recommend thin They keep you informed and seem knowledgeable. They have been servicing my car for a year now and I’ve always been pleased. They will recommend things you may need but not pushy or make you feel bad if you don’t do it. Love my Kia! More
Other Employees Tagged: Jeffrey Campbell, Melonie?
June 11, 2024
Very Great Service! Very Helpful with all questions and concerns . Love my new Kia that I got ! Very Helpful with all questions and concerns . Love my new Kia that I got ! More
Other Employees Tagged: Ulysses Butler
May 31, 2024
Horrible. 2 hours and 40 monutes for an oil change. Also the techs keep leaving the bolts out from the undershield. I do.not recommend this dealership. 2 hours and 40 monutes for an oil change. Also the techs keep leaving the bolts out from the undershield. I do.not recommend this dealership. More
May 09, 2024
Very quick friendly welcoming your service team met all our expectations I look forward to our next visit our expectations I look forward to our next visit More
Other Employees Tagged: Ulysses Butler, Virgil Avery, Marcus Winkfield, Dwayne Matlock, Fredrick Jackson, Preston Britt, James Galuszka, Ted Mullins