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Kendra Weaver
Kendra Weaver at Spitzer CDJR Mansfield
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Kendra Weaver

Service Advisor

Spitzer CDJR Mansfield

1777 W 4th St
Ontario, OH 44906

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4.8
183 Reviews
4.8

183 Reviews

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183 Reviews of Kendra Weaver

January 04, 2025

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Employee Rating

They were very nice and did all they could to help. Even though my issue could not be fixed. More

by deanrizer
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Gilliam, Timothy Wolford

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Jan 06, 2025

Spitzer CDJR Mansfield responded

Dean, Thank you for taking the time to leave us this honest review. We strive to serve each and one of customers with the most upmost highest customer service. If you feel like nothing was resolved and would like to speak to a Manager, feel free to contact us at our dealership to further assist you. Safe travels and hope to speak to you soon.

January 04, 2025

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Employee Rating

They are always very nice and polite. Very helpful on getting my Van taken care of. More

by CAROL.DZURANIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Gilliam, Timothy Wolford

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Jan 06, 2025

Spitzer CDJR Mansfield responded

Carol, Thank you for your time and feedback. It's always a pleasure hearing from our wonderful customers! We are very happy to hear that your vehicle service needs are met with convenience and great results! Please let us know if we can be of assistance in the future.

January 03, 2025

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Very quick and high quality service dept. . Always friendly and helpful. Work Always done right the first time. More

by Cecil damron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Gilliam, Timothy Wolford

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Jan 06, 2025

Spitzer CDJR Mansfield responded

Cecil, We are delighted to hear that we were able to help make your vehicle inspection and repair trouble-free. We strive to offer our customers exceptional service both before and after the sale. If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help, Safe travels!

December 31, 2024

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Employee Rating

Excellent service! Service done professionally and the price was fair. Even got a free car wash! More

by RHAWK21569
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 06, 2025

Spitzer CDJR Mansfield responded

Thank you for sharing your experience with us! We are pleased to hear that your vehicle service was A+, with that free car wash! Please contact us should you need anything else. Safe travels!

December 30, 2024

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Employee Rating

Professional, reliable, and respectful. Definitely will be coming back in the future. Thanks again for everything! More

by kjzlphelps4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Timothy Wolford

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Jan 06, 2025

Spitzer CDJR Mansfield responded

Thank you for your time and feedback. We are pleased to hear that your experience with us was so positive. We look forward to seeing you again when you are ready to purchase your vehicle. Safe travels!

December 29, 2024

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Employee Rating

Couldn’t fix the problem! Had it there twice! Still isn’t fixed! Going to call Chrysler! More

by Abowman20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Gilliam, Timothy Wolford, Anthony McQueen

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Dec 30, 2024

Spitzer CDJR Mansfield responded

On behalf of everyone here at- Spitzer Motors of Mansfield CDJR will like to thank you for the 5-Star review. If there is something that we left out during the sales process and you still had concerns or questions about your vehicle please contact us at our dealership to further assist you. Safe travels and Happy holiday's!

December 29, 2024

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Employee Rating

I was kept waiting for 6 hours and nothing was done to my truck. You scheduled an appointment to perform two recall items. They were not completed because you didn't have the parts. Shouldn't you have check More

by SHERTZLER
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Timothy Wolford

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Dec 30, 2024

Spitzer CDJR Mansfield responded

Hello, Sorry to hear about the poor communication regarding your service. I'd love to get some more information so we can ensure it won't happen again in the future. Please give us a call as soon as possible to better assist you, as we value each and one of our customers and don't want to lose you. Hope to hear from you soon, safe travels and Happy holiday's!

December 27, 2024

Dealership Rating
Employee Rating

We loved working with Riley. She answered questions and explained things clearly. We would work with her again! More

by VYNTAGEBARN
Recommend Dealer
Yes

Other Employees Tagged: Tyler Hamm , Riley

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Dec 30, 2024

Spitzer CDJR Mansfield responded

Thank you for your time and feedback. We are delighted to hear that our exceptional service keeps you coming back for service on your vehicle. Riley will be over-joyed to hear that you added her to your stellar review, thank you! Safe travels and Happy holiday's!

December 26, 2024

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Employee Rating

Great service! Mistakes were made, but corrected and the fee was waived as well! Thank You! More

by Blackattack1030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 30, 2024

Spitzer CDJR Mansfield responded

Thank you for sharing your positive experience, we are glad that the small issues we corrected! We look forward to seeing you the next time your car needs service. Safe travels and Happy holiday's!

December 22, 2024

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Employee Rating

Very friendly and quick service. Answered all questions,fair price for service.clean atmosphere.Very impressed.will Come back More

by TRIDICOJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 23, 2024

Spitzer CDJR Mansfield responded

Thank you for your time and feedback. We are delighted to hear that our exceptional service keeps you coming back for service on your vehicle. We look forward to seeing you again for your next vehicle service. Safe travels and Happy holiday's!

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