Kendra Weaver
Kendra Weaver at Spitzer CDJR Mansfield

Kendra Weaver

Service Advisor

Spitzer CDJR Mansfield

1777 W 4th St
Ontario, OH 44906

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4.8
270 Reviews
4.8

270 Reviews

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270 Reviews of Kendra Weaver

May 31, 2025

Dealership Rating
Employee Rating

Kendra was very efficient and friendly. Her advice helped me get thru the process quickly. The waiting room was comfortable and inviting. All around a great experience. More

by leedydarryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 29, 2025

Dealership Rating
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Took two years to get my Jeep in and I was lied to several times. But who did the paint job did a great job? More

by KARMANKELSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

May 26, 2025

Dealership Rating
Employee Rating

Everything was just as it should have been, great! Awesome people to wait on me! Highly appreciated!! More

by RICKBERRY17
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Timothy Wolford

May 27, 2025

Spitzer CDJR Mansfield responded

Thank you for sharing your positive review! We strive for 100% customer satisfaction, and we are glad that our team provided you with 5-star service. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

May 25, 2025

Dealership Rating
Employee Rating

Made appointment, received reminders, took our vehicle in right as we arrived. Nice people working there. Great place to get your Ram 1500 fixed. More

by Cindyfisch
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2025

Spitzer CDJR Mansfield responded

We appreciate your positive review and we are delighted to hear that your team provided you with 5-star service. We hope that you continue to choose us for all of your future Ram needs!

May 24, 2025

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I was very impressed with the professionalism and personal courtesy that your service department showed me. They took excellent care of my truck while I was in the service departmentby taking care of More

by Thisisus7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Timothy Wolford

May 27, 2025

Spitzer CDJR Mansfield responded

Thank you for taking the time to leave us this positive review and recommendation! Your safety and satisfaction are our utmost priorities, and we are glad that our team took great care of you and your automotive needs. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 21, 2025

Dealership Rating
Employee Rating

She got us in and Chris did his best and got us back on the road. It was nice to have it taken care of. More

by Powelson55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2025

Spitzer CDJR Mansfield responded

Thank you for your 5-star rating! We are glad that Chris and the team took great care of you and ensured your experience with us was as smooth as possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 20, 2025

Dealership Rating
Employee Rating

The buying process was great. The service leaves a bit to be desired. This vehicle has only been serviced by spitzer and at some point over the only 2 oil changes someone didnt pu More

by fraley.glennsr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
May 20, 2025

Spitzer CDJR Mansfield responded

Fraley, Thank you for your time and feedback. We are very sorry to hear that your service experience was unpleasant due to the engine cover wasn't put back on, we understand your concerns and frustration. We would like the opportunity to speak to you on your concerns, please give us a call at our dealership and ask for the Service Manager. We would love to help you.

May 18, 2025

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Employee Rating

Everyone was friendly and very communicative on what actions they were taking before making them. More

by Sheppard2112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Gilliam, Timothy Wolford

May 19, 2025

Spitzer CDJR Mansfield responded

Thank you for your positive review! We are so glad that our team was both kind and informative. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 14, 2025

Dealership Rating
Employee Rating

Absolutely love bringing our car here—always greeted with friendly faces, fast service, and reliable work. I highly recommend for anyone looking for trustworthy and efficient auto service. More

by ERYAN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Gilliam, Timothy Wolford

May 15, 2025

Spitzer CDJR Mansfield responded

Thank you for your kind review and recommendation! We are so glad that our team consistently takes great care of you and your automotive needs. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 12, 2025

Dealership Rating
Employee Rating

Professional and understanding of what I wanted. Communication was also good. Would do business there again. More

by JEDWARDS52
Recommend Dealer
Yes

Other Employees Tagged: Kendra Weaver

May 12, 2025

Spitzer CDJR Mansfield responded

Thank you for sharing your wonderful review! We are delighted that our team provided you with the A+ service that you so much deserve. It is our pleasure to assist you in any way possible. Wishing you the safest of travels until we meet again!

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