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Kendra Weaver
Kendra Weaver at Spitzer CDJR Mansfield
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Kendra Weaver

Service Advisor

Spitzer CDJR Mansfield

1777 W 4th St
Ontario, OH 44906

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4.8
205 Reviews
4.8

205 Reviews

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205 Reviews of Kendra Weaver

February 08, 2025

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Employee Rating

Excellent! Fast, professional. Kendra was great. She was concerned about my car problems as if they were her own. Great communication. Overall rating A+ More

by JOHNCLAUSS
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Recommend Dealer
Yes
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February 03, 2025

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Quick. Polite. Waiting room is clean with nice array of complimentary snacks. Thanks. Would appreciate dirt soft drinks for diabetics. More

by nokautu
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 04, 2025

Spitzer CDJR Mansfield responded

Noka, Thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from our associates! Please contact us when your new vehicle is ready for its first service. We would be happy to help!

February 02, 2025

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Everyone was courteous and on time . And was treated with great respect. .They do a great job . More

by Brian Fargo
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Recommend Dealer
Yes
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Feb 04, 2025

Spitzer CDJR Mansfield responded

Brian, Thank you for your very kind review. We are delighted to hear that your experiences with us, from start to finish, were so positive! We look forward to the next opportunity to serve you again.

February 02, 2025

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Great dealership great service department the best in my area wouldn't go anywhere else More

by Bigben73
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Recommend Dealer
Yes
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Feb 04, 2025

Spitzer CDJR Mansfield responded

Ben, Thank you for your time and feedback. We are so happy to hear that the very best new car buying experience you have ever had was with us! We look forward to seeing you again when your vehicle is ready for its first service. Enjoy your new car!

January 31, 2025

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Employee Rating

I bring my car here for oil changes even though I bought it at a different Spitzer, they are always wonderful. More

by m.m200409
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 31, 2025

Spitzer CDJR Mansfield responded

Thank you for your positive review! We are glad that our team consistently takes great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels.

January 31, 2025

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Employee Rating

My 22 Ram has been serviced at this dealership since buying it from them. The truck has quite a few problems for still having such low mileage. It's currently sitting at dealership waiting for more repa More

by CHRISMSNGER6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Timothy Wolford

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Jan 31, 2025

Spitzer CDJR Mansfield responded

Thank you for your time and feedback. We are sorry to hear that your 22 Ram has been having issues. We would love to speak to you more on this matter. If you would give us the opportunity, please give us a call at our dealership and ask for our Service Manager available. Thank you for your time and patience.

January 31, 2025

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Employee Rating

Everything went very good Kendra is great Spitzer is great also had alignment done to my car and I'm very happy with the results More

by Johnny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Gilliam, Timothy Wolford

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Feb 04, 2025

Spitzer CDJR Mansfield responded

Johnny, Thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service experience with us was, hands down, second to none. Kendra will be thrilled to hear your very kind words about her, thank you. We look forward to seeing you again when your vehicle is ready for its next service.

January 31, 2025

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Employee Rating

Tim went above and beyond with my service needs, and updating me with all the details along the way. More

by KOVINCHICKCASSANDRA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Timothy Wolford

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Feb 04, 2025

Spitzer CDJR Mansfield responded

Cassandra, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. Tim will be thrilled to hear that you added him to your stellar review, thank you. We look forward to seeing you again when it is time for your next service.

January 27, 2025

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Employee Rating

Communication was excellent up to the point of repair. A part or labor delay from another customer tied up a lift which turned this repair into several hours from the 30 minutes originally planned for. More

by Enewmeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 28, 2025

Spitzer CDJR Mansfield responded

Thank you for taking the time to write this review. We are very sorry to hear that your experience wasn't up to par. We would love to see how we can change your review to a better one, if you would like to speak to a service manager they will be more than welcome to help you out. Thank you for your time and patience.

January 26, 2025

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Employee Rating

Arrived early they got me in ahead of time and got me on my way. Very friendly staff. Nice coffee machine.. More

by Lulupnut99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 27, 2025

Spitzer CDJR Mansfield responded

Thank you for sharing your positive experience with us! We are glad that our team took great care of you and your automotive needs. We wish you safe travels and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with.

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