Industry Experience
2 yrs, 9 mos
Languages Spoken
English
11 Reviews
Write a Review11 Reviews of Kendall Zelaya
May 24, 2024
Attempted to sell service and this varies with each visit ranged from filters to transmission ranged from filters to transmission More
Other Employees Tagged: Shad Buchanan, Daniel Ainsworth, Arnaldo Mella, Iliana Mullins, Ian Roberts, Nancy Voss, Ariana Jordan
May 24, 2024
Kendall was fantastic. He kept me informed all during my car service. I would prefer for to be my service manager from now on. In addition the waiting area is always cle He kept me informed all during my car service. I would prefer for to be my service manager from now on. In addition the waiting area is always clean and comfortable. More
Other Employees Tagged: Dayton in sales is our family favorite. my granddaughter loves him
May 05, 2024
I brought my car in for a seat repair. The cable broke to my rear seat lever, at a pervious appointment this was diagnosed and the part was ordered. On this day I arrived at 8am to have my The cable broke to my rear seat lever, at a pervious appointment this was diagnosed and the part was ordered. On this day I arrived at 8am to have my seat fixed. 2 hours later, I was told my car was done, I was brought to the register, and paid. I waited 8 minutes and my car never appeared. Then the service rep came to me to tell me my car wouldn't start and was giving off multiple error codes. I have never had an issue with my car, and since only a seat lever was to be worked on, there should have been no reason for my car to be dead. This was at 10:38am. I requested that they find out why it was dead and why it was spitting out error codes. I wanted to know what in the world the mechanic did to my car. Again I was not having any issues prior to this appointment other than my seat lever wasn't working correctly. I kept being told that my battery just died, and that this is something that normally happens at this dealership?. I was told that I needed to replace the battery to be able to leave. I was told a price for the battery, went to the register and the price was significantly more, I was told that the battery I wanted was out of stock.....you think they would have come to me to tell me this prior to installing it.....they also included a $24 shop supply fee? At this point the battery is already in my car, and I have no choice but to pay. I did pay for this bill simply so I could leave. Very frustrating experience, I constantly felt taken advantage of. If I could have drive my car off the lot, I would have rather called on my AAA membership and had them meet me anywhere to replace the battery, I would have saved a significant amount of money and time (I did not leave the dealership until after 3pm) as well as would have given money to a more deserving company that treats their clients much better....I don't believe my $848 total was money well spent, and next time will be going anywhere else I can find, I do not enjoy working with people that take advantage of others. More
Other Employees Tagged: Walter- Master mechanic
April 19, 2024
All the people that worked there were great. The place was very clean, and the coffee great. The place was very clean, and the coffee great. More
Other Employees Tagged: Shad Buchanan, Daniel Ainsworth, Arnaldo Mella, Iliana Mullins, Ian Roberts, Nancy Voss, Ariana Jordan , Brett Valentine
March 16, 2024
Excellent service. Thoughtful towards the customers needs. My next vehicle purchase will no doubt be from this dealership. Never have I had such terrific service from a Thoughtful towards the customers needs. My next vehicle purchase will no doubt be from this dealership. Never have I had such terrific service from any other dealership. More
Other Employees Tagged: Kendall Zelaya