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Ken Whitcher
Ken Whitcher at Cole Valley Cadillac

Ken Whitcher

Service Manager

Cole Valley Cadillac

4111 Elm Road NE
Warren, OH 44483

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4.9
13 Reviews
4.9

13 Reviews

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13 Reviews of Ken Whitcher

July 20, 2026

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Employee Rating

The service people, cashier, dealership impressive. Quick, efficient good service for the dollar. Will continue to establish a good working relationship with this dealer More

by cakd9500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Stowe, Connie Stiles

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Jul 20, 2026

Cole Valley Cadillac responded

It’s great to know our service and cashier teams provided quick and efficient support for your Honda. We’re glad the experience was impressive and offered excellent value. We look forward to continuing a productive working relationship with you. Grace Cole Internet Manager graceh@colecars.net

July 20, 2026

Dealership Rating
Employee Rating

Good people, quick service, great deal for your money. Will recommend and return for further service. More

by cakd9500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Stowe, Connie Stiles

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Jul 20, 2026

Cole Valley Cadillac responded

It’s wonderful to hear our team provided friendly service, a fast turnaround, and great value for your Honda Pilot. Thanks for recommending us, and we look forward to assisting you with future maintenance. Grace Cole Internet Manager graceh@colecars.net

July 20, 2026

Dealership Rating
Employee Rating

Good people, quick service, great deal for your money. Will recommend and return for further service. More

by cakd9500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Stowe, Connie Stiles

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Jul 20, 2026

Cole Valley Cadillac responded

We’re happy our team provided efficient service on your Honda and delivered strong value. Thank you for recommending us and trusting us with future maintenance. We look forward to working with you again. Grace Cole Internet Manager graceh@colecars.net

July 04, 2026

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Employee Rating

Quick in and out, regular service, offered a courtesy to take home and pick up when the service was complete More

by DK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Stowe, Connie Stiles

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Jul 04, 2026

Cole Valley Cadillac responded

Thank you for highlighting our efficient service process. We’re pleased the Cadillac XT6 maintenance went smoothly and that our take-home and pickup option added convenience. We look forward to assisting you on your next visit. Grace Cole Internet Manager graceh@colecars.net

July 04, 2026

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Employee Rating

Cole Cadillac did a superb job of keeping my auto in shape and worry free driving. The crew there is always friendly and knowledgeable about any problems that I have encountered with my vehicle. More

by patty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Stowe, Connie Stiles

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Jul 04, 2026

Cole Valley Cadillac responded

Thank you for sharing your experience. We’re glad our team kept your Cadillac running smoothly and provided friendly, knowledgeable support whenever you needed it. Grace Cole Internet Manager graceh@colecars.net

July 01, 2026

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Employee Rating

My oil change went well as it always does. Ten eleven, twelve, thirteen, fourteen, fifteen. More

by parkerbljr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Stowe, Connie Stiles

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Jul 01, 2026

Cole Valley Cadillac responded

Thank you for bringing your Cadillac SRX in for another smooth oil change. Ken and our service team appreciate your continued trust and look forward to assisting you again. Grace Cole Internet Manager graceh@colecars.net

June 30, 2026

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Employee Rating

I love Cole Valley professional and trustworthy, I know we will get a good car from them More

by jckover2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Stowe, Connie Stiles

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Jun 30, 2026

Cole Valley Cadillac responded

Thank you for highlighting our professionalism and trustworthiness. We’re honored to help you find a great Cadillac and look forward to assisting you again. Grace Cole Internet Manager graceh@colecars.net

June 18, 2026

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Employee Rating

Always courteous & efficient All from sales to service are kind & patient w questions. Cole's have been our friends for years. More

by NOBLEROG10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Stowe, Connie Stiles

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Jun 18, 2026

Cole Valley Cadillac responded

Thank you for your five-star feedback and for trusting our Cadillac team for so many years. We’re pleased to hear that our sales and service staff have been courteous and patient with your questions. We value your friendship and look forward to welcoming you back soon. Grace Cole Internet Manager graceh@colecars.net

June 17, 2026

Dealership Rating
Employee Rating

Great service…. Every one was nice to me. I trust Cole Valley with my car. I am a widow and they changed my tires and checked inside the hood. No worries. T More

by jroskos55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Stowe

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Jun 17, 2026

Cole Valley Cadillac responded

It’s wonderful to hear that our team made you feel comfortable entrusting us with your Cadillac CT5. Thank you for letting us handle your tire change and inspection under the hood. Grace Cole Internet Manager graceh@colecars.net

June 11, 2026

Dealership Rating
Employee Rating

Service is great and helpful, people are nice. Dealership is clean and well maintained and clean. More

by dnyitrai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Stowe

Report | Print
Jun 11, 2026

Cole Valley Cadillac responded

Thank you for highlighting our service team’s helpfulness and our clean facility. We’re pleased our staff made your Chevrolet service visit a positive experience. We appreciate your trust in our team for your Chevrolet service. Grace Cole Internet Manager graceh@colecars.net

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