Ken Smith
Ken Smith at Newton Ford South
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Ken Smith | Page 2

Ford Specialist

Newton Ford South

2811 Hwy 231 N
Shelbyville, TN 37160

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5.0
68 Reviews

I'm a Floridian, moved to Tennessee in 1992. Love to fish and play golf. Love helping folks.

Dealership Experience

4 yrs, 9 mos

Industry Experience

39 yrs, 1 mo

Languages Spoken

English English

Employee Video

5.0

68 Reviews

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68 Reviews of Ken Smith

October 30, 2023

Dealership Rating
Employee Rating

Ken Smith was very kind and patient. He answered all my questions and sold me the car I had been searching for. I am happy with my car. It was a pleasure to work with him. More

by tammy
Purchase Time
Recommend Dealer
Yes
Oct 31, 2023

Newton Ford South responded

Thank you so much, Tammy, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Ken and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 24, 2023

Dealership Rating
Employee Rating

Ken Smith was nice and didn’t stop til he helped me . I appreciate how nice he was and I love my car!! More

by Jarry E
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 24, 2023

Newton Ford South responded

Jarry, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Ken and our team here at Newton Ford South are glad to have you as a customer.

August 03, 2023

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After visiting a few different dealers my husband and I were getting discouraged because no one was listening to what we wanted to do. We got a call from Tim at Newton Ford South and we explained everythin More

by amiseibers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Green, James Robinson

Aug 04, 2023

Newton Ford South responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tim and the team met your expectations. Thank you again for choosing Newton Ford South, we look forward to having you as one of our valued customers for many more years to come!

June 21, 2023

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Employee Rating

A very pleasant experience. Professional salesman, good to work with, and he/they provided me what I needed. Thanks to Ken Smith for his help and consideration with supplying my More

by Tim Oliphant
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: James Robinson

Jun 22, 2023

Newton Ford South responded

Thank you, Tim, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ken and our team, and we look forward to working with you again.

June 02, 2023

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The smoothest transaction I ever had. Ken was very informative and very welcoming. He pointed us to the right direction. More

by israelleon213
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Robinson

Jun 02, 2023

Newton Ford South responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Ken and our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

May 24, 2023

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Ken was fantastic to work with. Very patient and kind!! We are so happy with our car purchase. Thanks! More

by Misty Bennett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Robinson

May 24, 2023

Newton Ford South responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 23, 2023

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Employee Rating

Ken Smith was so AWESOME to work with, did not pressure you into anything. This is the 2nd vehicle I have purchased thru Newton Ford and would highly recommend the staff there. Went in for a service on my More

by tracyhaskins93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Robinson

May 24, 2023

Newton Ford South responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Ken here at Newton Ford South.

April 18, 2023

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Employee Rating

Ken Smith was great on my first visit to Newton. He took time to explain things and has been following up with me on the progress of finding the vehicle I want. Ken provides excellent customer servi More

by ericp
Recommend Dealer
Yes
Apr 18, 2023

ericp responded

Ken is awesome!

April 10, 2023

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Employee Rating

Ken Smith with Newton Ford South was great to work with, kept us informed along the way keeping the lines of communication open and just helped make the whole process as smoot as possible. More

by Mitchell Smith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 11, 2023

Newton Ford South responded

Thank you so much for your excellent review, Mitchell! We are so glad that Ken had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

March 30, 2023

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Employee Rating

Great customer service and the process was great. Would recommend them if you need a vehicle. More

by Vsmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Cook, Charles Bobo, Belinda Dunavant, Chase Carter, Alex Pardo , Jeff Ford, James Robinson, Gabe Stewart, Brandon Thompson

Apr 01, 2023

Newton Ford South responded

Thanks for sharing about your experience with Newton Ford South. We appreciate your business and hope to see you again soon!

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