
Dealership Experience
6 yrs, 3 mos
Industry Experience
35 yrs, 6 mos
61 Reviews
Write a Review61 Reviews of Ken Sidana
February 17, 2025
Great customer service and very knowledgeable and nice. And I'll recommend him for service. And I'll recommend him for service. More
Other Employees Tagged: Christopher Cassell, Angelica Chin , Audrey
February 14, 2025
#1 – do not believe any negative reviews on Greenway Hyundai…of course there are ‘special cases’’… Here’s my very positive experience (Read on): My search finally ended at Greenway Hyundai this pa Hyundai…of course there are ‘special cases’’… Here’s my very positive experience (Read on): My search finally ended at Greenway Hyundai this past week. In short, months spent searching for just the right ‘’one’’. A 2022 Kia Stinger GT-2. I quickly contacted the sales department by the internet where it was listed for sale. I was quickly contacted by the dealership and placed in contact with Woody Ervin. Woody was very friendly over the phone and answered all my initial questions. Being that I was 4 hours away, he also took a special video and sent it to me by text and email so I could see more of the car. I explained that wasn’t able to make it to the dealership right away; it was going to be a couple days until the weekend. Unfortunately, they were not able to save the car even by reasonable deposit. So, instead I rented a car and drove down the next day to inspect it in person along with my father. When I arrived at the dealership, the Stinger was already out front and ready for the initial test drive. Woody Ervin met us in the lobby. We ran out to check out the car and it was nearly flawless. Just a couple of minor imperfections that I wasn’t expecting and that did not show up clearly in photos of the vehicle description on the net. We next went for a test drive and I quickly said, ‘’…SOLD, as long as the deal could take a couple other factors into place…’’. Mainly a small ding and some scratches. Woody said, no problem CC. I’ll get it all taken care of. What more could you ask than that on a used car. Woody presented the final numbers, but I still had a slight Issue on the O.T.D. price. AJ, the general manager, got quickly involved with my concerns on the write-up. He was very friendly and understanding concerning the imperfections and then requested to give them a few minutes to figure out what he could/would do on the final deal. All I can say is AJ and Woody worked the absolute magic that truly went above and beyond!!! And, it was a DONE deal and off to the finance department to sign on the purchase. So, the only unexpected delay in the purchase was having to wait for the imperfections to be professionally repaired while we waited. That task took almost 4 hours for the service company to arrive and to complete the next to flawless fixes. Also, following these repairs, the car had yet to be final detailed (e.g., washed-n-vac’d). In reality, I would of taken it as it was without the W&V to get back on the long road for home a bit sooner. But Woody was insistent that the vehicle definitely not Greenway Hyundai as my perfect new ride. As I accelerated on to the freeway vey , my dad said, wow what a machine! And all I said back was, what a sweet deal with the guys at Greenway - Pops! If you’re presently looking for a great deal on a Hyundai or any used car (in my case a rare Kia) that they may have on the lot, don’t hesitate -- head straight to Greenway Hyundai in Orlando, Fla. Please be sure to ask for Ervin Woody as your preferred salesperson. He is very friendly, humble and courteous. You won’t leave without the new vehicle you really want, nor without getting a great deal. Thank you again Woody and AJ. Cctally/TLH FL More
Other Employees Tagged: Woody Ervin , AJ
February 07, 2025
Nice place nice team they are familiar and positively ill recommend this place for all my friends ill recommend this place for all my friends More
Other Employees Tagged: Christopher Cassell, Karim Mohamed
January 16, 2025
Very friendly polite concern very clear when explaining to me on the recalls of my vehicle. Also informed me that i might be eligible for a gas card . to me on the recalls of my vehicle. Also informed me that i might be eligible for a gas card . More
Other Employees Tagged: Lukus Felder , Victor Mercado
January 01, 2025
I am a repeat happy customer of Greenway Hyundai. I moved an hour away but still only go to Greenway to get service on my car or buy cars. The owner Ken is so friendly and helpful, he actually talks I moved an hour away but still only go to Greenway to get service on my car or buy cars. The owner Ken is so friendly and helpful, he actually talks to customers and listens if they need help. Managers like Berk also go above and beyond to help if you have any issues. When you shop there you feel like family and they do whatever it takes to make sure you are happy and get the best deal. My newest car is the 2025 Santa Fe Calligraphy Hybrid and I love it. The service department is top notch and I highly recommend them! Jorge in the finance department will help you get the best deal and is always available if you have a question or concern, even if it isn’t finance related. Woody is the man to see to get you in the car you want if you are buying . He is friendly, knowledgeable, and not at all pushy. He works with you to get you exactly what you want at the price you want. The awesome ladies who get you a loaner if you have your car serviced are also so helpful and friendly and they put out great snacks if you are waiting or shopping. If you are looking for a car or need your car serviced give them a try, you will be a return customer! More
Other Employees Tagged: Lukus Felder , Victor Mercado, Woody, Jorge, Berk, Omar, Jafaar, Jay, and the ladies who help with the loaners-
December 26, 2024
As a documented domestic violence survivor who has legally rebuilt my life with a new protected identity (issued by Social Security Administration) my experience at Greenway Hyundai Orlando was not ju legally rebuilt my life with a new protected identity (issued by Social Security Administration) my experience at Greenway Hyundai Orlando was not just deceptive - it was traumatizing. I had a perfectly functioning vehicle and NO intention of buying a car. I only visited due to their promotional mailer promising "EVERYONE GETS APPROVED" with "NO DOWN PAYMENT NEEDED." What followed was calculated manipulation: Without authorization, they ran my credit 8 times during my first visit using third-party representatives, not dealership employees. After seeing my distress, they used my situation of having new credit to pressure me into a deal, claiming 8.19% was a "really good rate." Only because of this perceived "opportunity" did I surrender my working vehicle and sign with Hyundai Motor Finance. Between December 6-20, they damaged my newly established credit with 14 unauthorized hard inquiries, many to the same lenders multiple times. This significantly impacted my credit score, making it harder to rebuild my financial life as a survivor. Two weeks later, they called claiming I needed to "resign registration paperwork" but instead took the car, saying Hyundai Motor Finance needed identity verification. Everything was approved to my knowledge - I'd even paid for new tints. There was never any mention of conditional approval. If I'd known, I would have never given up my previous car. The sales manager acknowledged poor communication from Finance Manager Aaron and arranged an Enterprise rental under my name, paid by the dealership (I covered the deposit). On December 20, while awaiting Aaron's call, I received alerts of 6 more unauthorized credit pulls. When questioned, Aaron said the owner Ken was responsible. If I was already approved pending verification, why seek new approval? They then offered a new deal at 16% interest with Ally Bank (who they'd already submitted to without authorization on December 6). Most disturbing was their Finance Director falsely accusing me of fraud despite having documentation proving my legitimate identity change through proper legal channels. He treated me with hostility, made threatening gestures, and created a public spectacle - retraumatizing someone they knew was a protected individual. They still haven't returned all my personal belongings from the vehicle and wrongfully detained an Enterprise rental in my name and on my credit card. This experience was particularly troubling as they exploited my situation of rebuilding credit under a protected identity. They damaged my credit with unauthorized inquiries, pressured me into surrendering my working vehicle, then made baseless fraud accusations despite having documentation of my legal identity change. Every account on my credit profile was legitimately opened after receiving my new Social Security number through proper channels. Their actions violated consumer protection laws and potentially compromised safety measures put in place by law enforcement and the State Attorney's office. The dealership's conduct shows a pattern of deceptive practices, unauthorized credit pulls, and hostile treatment - but worse, they revictimized someone trying to rebuild their life legally and safely. I have filed formal complaints with victim protection agencies, BBB, CFPB, and FTA. Besides leaving me carless, I was humiliated, mistreated, victimized, and wrongfully accused by Finance Director Riadh Elksibi. I will seek justice and bring lots of awareness through my social media outlets as I refuse to be revictimized or falsely accused because they want to cover their fraudulent mistakes. More
Other Employees Tagged: Aaron, Riadh Elksibi
December 05, 2024
William found the perfect vehicle for me and my family. I was skeptical about the monthly payments. But he explained the warranty and all the features of the vehicle. I feel great knowing that my family ha I was skeptical about the monthly payments. But he explained the warranty and all the features of the vehicle. I feel great knowing that my family has a safe and dependable vehicle. More
Other Employees Tagged: Lukus Felder , William was the guy that I worked with. Lukus just in later to assist
November 27, 2024
The sales person I have was not knowledgeable with the car I was buying. I already looked at the car in other places. If thus is the first dealer I go to, I wouldn't have bought the car there. car I was buying. I already looked at the car in other places. If thus is the first dealer I go to, I wouldn't have bought the car there. More
Other Employees Tagged: Lukus Felder , Victor Mercado
November 24, 2024
Excellent service. Excellent Employees. Fare time of waiting. I will recommend it. Thanks Greenway Crew. Excellent Employees. Fare time of waiting. I will recommend it. Thanks Greenway Crew. More
Other Employees Tagged: Lukus Felder , Victor Mercado