Ken Nelson
Ken Nelson at Bowditch Ford

Ken Nelson

Service Advisor

Bowditch Ford

11291 Jefferson Ave
Newport News, VA 23601

4.5
35 Reviews
4.5

35 Reviews

Write a Review

35 Reviews of Ken Nelson

August 16, 2025

Dealership Rating
Employee Rating

I can honestly say. The trust here !! None at all. I was told that they weren’t even required to update me any further on my vehicle considering it was there through More

by Horseman2beat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Donna. And. Walter.

August 10, 2025

Dealership Rating
Employee Rating

Great service and helpful nice! Accommodating clean service center no wait time. Love that part More

by ramjacksolutions
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lisa Trower

August 07, 2025

Dealership Rating
Employee Rating

Very expensive not worth it they allways are trying to sell you more service than you need More

by edercontreras1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

July 21, 2025

Dealership Rating
Employee Rating

My Ford Transit had drive train coupling problems I use it for business, took it in on friday July 18 and it was ready Monday July 21. WALTER HOLMES and His Team are outstanding with customer care! Thank More

by jamesriverinteriors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristen Brannon, Walter Holmes , Walter Holmes

July 03, 2025

Dealership Rating
Employee Rating

I have been a Bowditch customer since I bought my 2013 Escape in May 2014. I traded the 2013 in for a 2022 Escape this past January. I ran over a nail last week that punctured one of my tires. I took it t More

by debrjon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Cusano, Tristen Brannon, Walter Holmes , Dewitt (Mechanic)

June 27, 2025

Dealership Rating
Employee Rating

Always excellent service! Customer care is great. People are very friendly! I do recommend this dealership. More

by A Wall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 04, 2025

Dealership Rating
Employee Rating

I purchased my truck from Bowditch in 2015 ten years ago and i love it. More

by jgray22
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Cusano, Tristen Brannon , Joseph Gray

June 03, 2025

Dealership Rating
Employee Rating

The customer service and staff are excellent. I love that they make you feel comfortable. More

by Inaldn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 30, 2025

Dealership Rating
Employee Rating

Fantastic Linda and the staff were great to work with. All my expectations were meet More

by T.FALLON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 20, 2025

Dealership Rating
Employee Rating

They do great quality work. ,the workers are very professional and kind.Best place for my car care. More

by no.none
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1
...

Dealership Inventory (114 Vehicles)

used 2021 Ford Mustang car, priced at $22,750
2021 Ford Mustang
used
Gray Metallic exterior
Automatic
Rear-wheel Drive
new 2025 Ford F-150 car, priced at $74,240
2025 Ford F-150
new
Black Metallic exterior
Automatic
Four-wheel Drive
new 2025 Ford Explorer car, priced at $42,377
2025 Ford Explorer
new
Gray Metallic exterior
Automatic
Four-wheel Drive
used 2023 Audi Q7 car, priced at $38,200
2023 Audi Q7
used
Black exterior
Automatic
All-wheel Drive
new 2025 Ford Ranger car, priced at $55,718
2025 Ford Ranger
new
Green exterior
Automatic
Four-wheel Drive
new 2024 Ford Edge car, priced at $37,999
2024 Ford Edge
new
Oxford White exterior
Automatic
All-wheel Drive