Ken Nelson
Ken Nelson at Bowditch Ford

Ken Nelson

Service Advisor

Bowditch Ford

11291 Jefferson Ave
Newport News, VA 23601

4.7
25 Reviews
4.7

25 Reviews

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25 Reviews of Ken Nelson

February 07, 2025

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Couldn’t be nicer or more professional. Quick and excellent service. I love the pickup and delivery option More

by d.brett3622
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Recommend Dealer
Yes

January 30, 2025

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Service as usual was great. The only issue was with the pick-up process. It was scheduled for 8:30 am, but I did not receive a call about pick up until ~10 am and pick-up didn't More

by starnut
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Recommend Dealer
Yes

January 17, 2025

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They take care of you! ! The service is impeccable and they remember you and your car whenever you come in! More

by maureen.noden
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Recommend Dealer
Yes

December 15, 2024

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Very nice and professional team. My truck was serviced without a problem. Had a nice clean waiting room for my wait. I really like the service team. More

by Peggy.Higgins
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Recommend Dealer
Yes

November 30, 2024

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Professional services and speedy transaction along with affordable prices and friendly service staff members there More

by Miss E
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Recommend Dealer
Yes

Other Employees Tagged: Tristen Brannon

November 11, 2024

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Always good service. Service advisor, Ken Nelson, communicates clearly and quickly regarding issues with my vehicles. More

by jplrreb1
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Recommend Dealer
Yes

November 04, 2024

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I have the tale of two dealerships. I took my van, due to a blown starter motor, by order of my insurance company to another dealer in the area. They took over a week and half (leaving More

by robmacias
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Recommend Dealer
Yes

October 31, 2024

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It took them 3 trips to fix my drivers window in my 2023 F-250 truck ! They left grease on the left front fender and 2 valve stem caps were missing when I got it back from the 2nd trip ! But it is fixed cor More

by bigjack6
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Recommend Dealer
Yes

October 29, 2024

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Car was not fixed very poor service at the dealership Very unorganized unhappy employees avoid this dealership More

by AJ
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Recommend Dealer
No

September 29, 2024

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I’ve always depended on the dealership for great service and customer care. The facilities are always clean and neat More

by jlayres
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Recommend Dealer
Yes
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