Ken Mercer
Ken Mercer at Heritage Honda Westminster
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Ken Mercer

Sales Associate

Heritage Honda Westminster

580 Baltimore Blvd
Westminster, MD 21157

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5.0
129 Reviews

A Honda Loyalist since 1990 when I purchased my first 1990 Honda Accord EX CPE. Today I enjoy drives with my wonderful wife in my brand new 2023 Honda Ridgeline while her 2024 Honda CR-V is in the garage. I truly enjoy helping others become a part of the Honda family.

Dealership Experience

4 yrs, 6 mos

Specialties & Trainings

100% Honda Trained - 100% Dealer Rater Trained

5.0

129 Reviews

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129 Reviews of Ken Mercer

May 05, 2025

Dealership Rating
Employee Rating

I recently purchased a new Honda CRV EX, and the entire experience was fantastic. My salesman, Ken Mercer, was knowledgeable and attentive, guiding me through the options without any pressure. He answered More

by mmanderson1081
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 08, 2025

Heritage Honda Westminster responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

April 17, 2025

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Employee Rating

Ken was excellent. He helped me through every step of the process, got me a great deal and even delivered my car himself since I didn’t do a trade in and couldn’t drive More

by Zac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 18, 2025

Heritage Honda Westminster responded

Hello Zac, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

April 03, 2025

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Employee Rating

I had an amazing experience working with Ken to purchase my 2025 Honda CR-V! He was incredibly knowledgeable and made sure to explain all the features of the vehicle in detail, ensuring I felt confident in More

by Mwellsm
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jordan McKenzie

Apr 07, 2025

Heritage Honda Westminster responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We're so glad to receive your positive review. We hope to be of service to you again! Take care!

April 02, 2025

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Employee Rating

Ken was a pleasure to work with. He went the extra mile throughout the process and always with a smile! I don’t enjoy the car purchasing process, but with Ken he made it a great exp More

by Odyssey2025
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Apr 05, 2025

Heritage Honda Westminster responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 28, 2025

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Employee Rating

He was a very nice salesman. Straight to the point and was willing to work with my dad and I with what we wanted. Highly recommend anyone to work with him who lives in the area. More

by sjbaseball100
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Struss

Mar 30, 2025

Heritage Honda Westminster responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 08, 2025

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Employee Rating

Ken was outstanding! He was patient, listened to my needs, and worked diligently with Rob Lee to figure out a way forward regarding the finances to make everything work. More

by tgroft12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Lee

Mar 11, 2025

Heritage Honda Westminster responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

March 08, 2025

Dealership Rating
Employee Rating

Buying a car after an accident, we were totally stressed. Then we found Ken! He listened to our situation and concerns. He determined our needs, emailed his suggestions, talked to us on the phone, then made More

by MJacobs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 11, 2025

Heritage Honda Westminster responded

Hi, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Honda Westminster!

March 05, 2025

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Employee Rating

Great experience. Smooth transaction. Sales person Ken, very professional and knowledgeable. Answered all questions and made the transaction easy and stress free. No More

by chrispippa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 09, 2025

Heritage Honda Westminster responded

Hi, we're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

March 02, 2025

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Employee Rating

Planning to buy a second car Saturday from Ken because of being so helpful and friendly. More

by Andrew Wilfong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 04, 2025

Heritage Honda Westminster responded

Hi Andrew, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

March 01, 2025

Dealership Rating
Employee Rating

Everyone was very professional, attentive, and polite! I appreciated all the information on the vehicle that was provided too! More

by melissa.a.glenn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Struss

Mar 04, 2025

Heritage Honda Westminster responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

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