Ken Martin

Ken Martin and Mrs. Jackson were very helpful and getting me through this deal. They went over the over the expectations that I had. I appreciate everything they did for Jackson were very helpful and getting me through this deal. They went over the over the expectations that I had. I appreciate everything they did for me. More

by JMREGAN1952 Verified Customer Verified Customer

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Im part of the Toyota family now 15 years and 3 cars later. I wouldn't drive anything else!!!!! later. I wouldn't drive anything else!!!!! More

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It was a very quick approval, and I am very very happy for the vehicle. Thank you very much. for the vehicle. Thank you very much. More

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No pressure. Easy to work with. Great deal. Will buy from them again. Thank you! Easy to work with. Great deal. Will buy from them again. Thank you! More

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Very professional, friendly, time efficient, Knowledgeable, understanding, courteous, and caring. It's unbelievable How quickly things went. The care Package, maintenance plan is efficient, Knowledgeable, understanding, courteous, and caring. It's unbelievable How quickly things went. The care Package, maintenance plan is Outstanding! Thanks to ken, and Aubrey, and the greeters, and The whole staff of toyota who went Above and beyond to make our Buying experience pleasurable! God bless toyota of rockwall! More

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Great service in every fepartment - sales and finance! They also have the best service department too. They also have the best service department too. More

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Who's Kevin Perkins? Waited for the car to be delivered from another dealership 4-5 hours. Salesman said it was on the way. The dealership it was coming from was on Waited for the car to be delivered from another dealership 4-5 hours. Salesman said it was on the way. The dealership it was coming from was only 45 minutes away. (Because I didn't want a sunroof and wanted the color white) Excuse, the driver didn't let them know he turned down the job. The car, wasn't cleaned, before we took it home due to it was so late that evening. (yes they offered but it was already 9:00 p.m) We also were never shown any of the features on the car or how to use them. Very disappointed, the car had over 300 miles on it, but when we filled out the paper work the girl wrote 125 miles. So many mistakes. Very disappointed, with how all this was handled. This may not be what you want to read, but it happened. More

by haley955 Verified Customer Verified Customer

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It was very stress-free to purchase from Rockwall Toyota. No pressure. No haggling. We will definitely be back in the future. No pressure. No haggling. We will definitely be back in the future. More

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Everyone was very nice and they were very accommodating and informative. My last name is POTTS and informative. My last name is POTTS More

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I have been servicing my vehicles with Toyota of Rockwall for more than 10 years, while the service department has been top notch, I have been very disappointed with the sales team. They made me some big pro for more than 10 years, while the service department has been top notch, I have been very disappointed with the sales team. They made me some big promises to get me to buy from them, but unfortunately seemed unable to keep them. And even after I went ahead and still bought the car, i asked someone to contact me to setup an appointment to get some things fixed and I have still not heard back almost a month later. I expressed concerns with the tires on the vehicle and they said they would confirm they are good, never heard back. And 6 days later one of the tires started leaking and Discount Tire said the tire had a preexisting patch already on the side wall and thus made the tire unrepairable and had to be replaced. Honestly I never write negative reviews and maybe this is just a one time thing, but I’m very disappointed with my car buying experience as a whole, as it feels like once they made the sale I was just an after thought. But on a positive side I would still highly recommend the service department they really work to make you happy. More

by gadavis369 Verified Customer Verified Customer

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