Ken Lau

I recently had the pleasure of purchasing a 2024 Chrysler Pacifica from Chrysler Dodge Jeep Ram of Chicago, and I couldn't be more satisfied with my experience. From start to finish, the process was seamless Pacifica from Chrysler Dodge Jeep Ram of Chicago, and I couldn't be more satisfied with my experience. From start to finish, the process was seamless and enjoyable, leaving me with not only a fantastic vehicle but also a sense of confidence in my dealership choice. Walking into Chrysler Dodge Jeep Ram of Chicago, I was immediately struck by the professionalism and friendliness of the staff. They greeted me warmly and were eager to assist me in finding the perfect vehicle to meet my needs. Their knowledge of the 2024 Chrysler Pacifica was impressive, and they patiently answered all of my questions, ensuring that I felt comfortable and informed throughout the decision-making process. Once I decided on the Chrysler Pacifica, the purchasing process was efficient and straightforward. The staff at the dealership were organized and attentive, guiding me through each step with ease. I never felt pressured or rushed, which made the entire experience stress-free and enjoyable. As for the vehicle itself, I couldn't be more thrilled. The 2024 Chrysler Pacifica is a marvel of engineering, boasting sleek design, innovative features, and top-notch performance. From its spacious and luxurious interior to its advanced technology and impressive safety features, every aspect of the Pacifica exceeded my expectations. Whether I'm commuting to work, running errands, or embarking on a family road trip, the Pacifica delivers a smooth and comfortable ride that makes every journey a pleasure. Overall, my experience purchasing a 2024 Chrysler Pacifica from Chrysler Dodge Jeep Ram of Chicago was exceptional. The professionalism, expertise, and attention to detail demonstrated by the staff made the entire process a breeze, and I couldn't be happier with my decision. If you're in the market for a new vehicle, I highly recommend visiting Chrysler Dodge Jeep Ram of Chicago—you won't be disappointed. More

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Diana is an amazing saleswoman! She was mindful of my time and efficient with making sure I understood my entire deal and going over my new 2024 Jeep Compass High Altitude trim. A She was mindful of my time and efficient with making sure I understood my entire deal and going over my new 2024 Jeep Compass High Altitude trim. Abdulla, the GSM made sure I received the all applicable rebates and incentives on my lease and made the trade-in of my old vehicle fair and painless. David and Marco were great at getting my new Compass ready for my test drive - porters were busy and instead of making me wait they went to bring it for me. They seemed almost as excited about it as I was! They reassured me I was getting a great vehicle at a great price. Nick, the finance manager made that part easy and painless and also very efficient. No hard sell on any part of my acquisition. My experience was amazing all around. I don't think I've ever had such an efficient and quick lease/purchase experience like this. More

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The dealer ship was cleaned and smooth to work with. everything was quick and painless everything was quick and painless More

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Sold me a 2024 Jeep Cherokee. Good price in Chicago land area. Very informative with the brand and great customer service . Good price in Chicago land area. Very informative with the brand and great customer service . More

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They helped me get an amazing vehicle at a great price. I'm so happy with my new 2023 jeep renegade. Thank you CDJR I'm so happy with my new 2023 jeep renegade. Thank you CDJR More

by luis12espinoza75 Verified Customer Verified Customer

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I had the ultimate experience with VInce and Ken the whole team, showed hospitality, professionalism, and knowledge on my new vehicle purchase. Because of their great business, I consider them family. T whole team, showed hospitality, professionalism, and knowledge on my new vehicle purchase. Because of their great business, I consider them family. The only dealership I will continue to visit and go for service. They are the best team. More

by Lauren Verified Customer Verified Customer

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This is an awesome experience! Everybody so coordinated and sharing information back and forward, making everything so perfect. Diana take me step by step! No stress! No hurry! Th Everybody so coordinated and sharing information back and forward, making everything so perfect. Diana take me step by step! No stress! No hurry! That’s why I buy my second vehicle on this particular place. Abdull … wow! he knows about deals! Thanks for this nice experience! A+++ More

by vwmk285 Verified Customer Verified Customer

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I wrap your head around something and I don't mean add insult to injury,Believe it or not, I will say the truth before my soul, and before God. In commercial sciences, we call it: customer phisher/for insult to injury,Believe it or not, I will say the truth before my soul, and before God. In commercial sciences, we call it: customer phisher/forced selling. for the following reasons: 1- After I purchased a car, I found that the rear tire had a hole in it. Despite my reporting of the problem on the same day of purchasing, he said that I had to pay an additional amount to fix it. so far, I am suffering from the problem of the right rear tire. 2- Kan Luan was running away from customers during the sales processing (he is not reachable easily) I read that through his face, even the entire crystal employees aren't corporating with the customer despite the the purchasing system is for the great service of customers, and should be finished both sides might be happy. 3- not honest with the customer, I purchased I found out that,the rear tire on the right side had a hole on it , 4- Not honest and clear. 5- He Does not looking into the customer's eyes. 6- whenever you call to who you want to speak to wasn't reachable. Note: There is no future as long as he is a manager in this branch company . Sincerely. God bless, who is asking about someone feeling. Tombe Logale More

by juba310519800 Verified Customer Verified Customer

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Christian was a big help with finalizing the sale of my truck. Him and the rest of the staff were very nice, made me feel comfortable and were very professional. truck. Him and the rest of the staff were very nice, made me feel comfortable and were very professional. More

by sarsbretta Verified Customer Verified Customer

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I had to sit and wait 2 hours for the car I came to see. I was told the manager had it and was on his way back. I believe the car was being worked on. Instead of say it’s not in good running condition they I was told the manager had it and was on his way back. I believe the car was being worked on. Instead of say it’s not in good running condition they sold me a car that’s been back at they shop more then I have drive it. More

by J_plump99 Verified Customer Verified Customer

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