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Ken Hillis
Ken Hillis at Glynn Smith Chevrolet GMC
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Ken Hillis

Service Consultant

Glynn Smith Chevrolet GMC

600 Columbus Pkwy
Opelika, AL 36801

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3 Reviews
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3 Reviews

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3 Reviews of Ken Hillis

December 31, 2022

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Employee Rating

Worst service ever. Had an appointment yet they took people that came in after me plus they couldn’t even do what I asked them to do. Also one thing was a recall which t More

by Prich3234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jane Heaster, Glenn Claridy, Keith Clark, DAS Reputation Management

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Jan 04, 2023

Glynn Smith Chevrolet GMC responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please contact me at your earliest convenience to further discuss. Sincerely, JP Harper | Service Manager | (334) 610-0676

Jan 05, 2023

Prich3234 responded

This is just a joke. Not even everything that happened that day. They couldn’t even do what I went in for plus the minute I left the lot my right tire sensor went out. They never let GMC know they did the recall so I’m not sure they even did that. Went in for the recall and tire rotation however they didn’t do the tire rotation when I asked them to check my brakes. They then had to go back again and do my tire rotation so that means they took my tires off twice and then my tire sensor doesn’t work. I’m not even sure they they did my recall because they never notified GMC if it

Feb 02, 2023

Prich3234 responded

Would like to work with them but I don’t know how? No response to my complaint

February 05, 2022

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Employee Rating

Great dealer, very helpful and curious never disappoint, fixed right the first time. Thank you to everyone More

by donkoch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jane Heaster, Glenn Claridy, Keith Clark

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Feb 07, 2022

Glynn Smith Chevrolet GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, JP Harper | Service Manager | (334) 610-0676

October 28, 2017

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Employee Rating

First Service I was welcomed to the Service Dept. and relaxed in a very comfortable waiting room. Work was completed very quickly and I'm sure I'll be returnoing. More

by New Truck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jane Heaster

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