Ken Demarest
Ken Demarest at Norm Reeves Hyundai of Irving

Ken Demarest

Service Advisor

Norm Reeves Hyundai of Irving

1800 E Airport Fwy
Irving, TX 75062

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247 Reviews
not yet
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247 Reviews

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247 Reviews of Ken Demarest

May 10, 2023

Dealership Rating
Employee Rating

The service was absolutely amazing. They went above and beyond. I give them 5 out of stars. I will never take my car to any place else. More

by mggarraty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Friday, David Pearson , Sandee Jimenez

March 09, 2022

Dealership Rating
Employee Rating

I was sold a LEMON ! 1. I purchased a used Infiniti QX60 from Freeman Hyundai, after driving it for three months thick white smoke started coming out the exhaust pipe. More

by ademetriusjones
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Larry Friday, David Pearson , Trent Boe, Larry Chase, Brad Collins, Jim Pialarski, Steven VanLooy, Daisy

October 23, 2020

Dealership Rating
Employee Rating

great people great service...always get my vehicles serviced at Freeman...Never have any problems what so ever...thank you for such great service..keep up the work More

by roper0423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Friday, David Pearson

October 15, 2020

Dealership Rating
Employee Rating

Everyone is so very nice and they come and tell me everything that needs to be done and they tell me how much it’s gonna cost More

by debbie.lacey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 15, 2020

Dealership Rating
Employee Rating

Ken was super courteous and quick. Very good with communication and knowledgeable. Excellent customer service, was available to answer all of my questions. Didn’t use the text service but that was a More

by Dallas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 11, 2020

Dealership Rating
Employee Rating

Great service as usually no complaints here, labor charge was higher than what I anticipated considering not much had to be done to my vehicle other change the oil, tire rotation and wheel alignment More

by Reggie58
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tax was great also

October 10, 2020

Dealership Rating
Employee Rating

I always get outstanding service from Larry’s department. The only thing I would have changed this time...and I am sure it is due to trying to distance because of COVID..when I went to leave my tire warning More

by Bedford customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 06, 2020

Dealership Rating
Employee Rating

Great service. The entire service department is friendly and respectful. Always greeted with a happy person. The waiting area is very comfortable and relaxing. Overall great experience. More

by aravery123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Friday, David Pearson , Larry Chase

September 30, 2020

Dealership Rating
Employee Rating

Good service Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes More

by charlie972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Friday, David Pearson

September 23, 2020

Dealership Rating
Employee Rating

Very friendly staff. Service was much faster this time. Car was cleaned inside and out. I was very pleased. So very glad we use Freeman More

by Tgeowhite
Customer Service
Friendliness
Recommend Dealer
Yes
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