Ken Chan

Subaru serviced my 2024 Crosstrek, took good care pf the car and the staff rated here were welcoming and very helpful. car and the staff rated here were welcoming and very helpful. More

by brettchun Verified Customer Verified Customer

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Tori was nice and very courteous, went above and beyond to help me and make my experience great to help me and make my experience great More

by RONNYPROIA Verified Customer Verified Customer

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Jay at Albany Subaru was great. They kept me informed. Technician did a great job. They kept me informed. Technician did a great job. More

by MEJIAS.ROCK Verified Customer Verified Customer

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Very professional/ early pick up of mr car and work done a lot earlier than expected a lot earlier than expected More

by Ricardo David Verified Customer Verified Customer

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Service is a mixed bag… • Service Reps are good • Mechanics are good • My SUV’s interior driver’s side door and seat base get scuffed pretty much every time I bring my vehicle in. The scuffs • Mechanics are good • My SUV’s interior driver’s side door and seat base get scuffed pretty much every time I bring my vehicle in. The scuffs look to be kicks from someone’s shoes, probably when entering the vehicle While the service is otherwise capable, and I’d like to recommend Albany Subaru to my friends for its mostly friendly people and convenience, how can I do that with the caution: “But get ready to have your interior scuffed up”? More

by CALYPSOZAN Verified Customer Verified Customer

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Victoria was very helpful and competent. When my car was ready she immediately texted me to let me know. When my car was ready she immediately texted me to let me know. More

by george@berkeley.edu Verified Customer Verified Customer

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The service staff was excellent. My service advisor, James Madison, went out of his way to get my needs met. Ken, in parts, got me everything I ordered. The service was performed in My service advisor, James Madison, went out of his way to get my needs met. Ken, in parts, got me everything I ordered. The service was performed in a professional manner. More

by george@berkeley.edu Verified Customer Verified Customer

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I always get great service from Albany Subaru. I don't mind waiting in their comfortable waiting area or walking a few blocks for a cappuccino. I don't mind waiting in their comfortable waiting area or walking a few blocks for a cappuccino. More

by denimanning Verified Customer Verified Customer

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Always quick and easy to deal with. Great customer service and great turn around time. Great customer service and great turn around time. More

by NINAPIAGENTINI Verified Customer Verified Customer

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Very Friendly staff. Had to wait maybe 30 seconds to have a rep go over my needs. Peggy was my service adviser and went over everything in detail and explained all the st Had to wait maybe 30 seconds to have a rep go over my needs. Peggy was my service adviser and went over everything in detail and explained all the steps that were going to be performed on my 2021 Forester. More

by RCRENSHAW29 Verified Customer Verified Customer

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