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Ken Brickman
Ken Brickman at Lexus Carlsbad
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Ken Brickman

Product Specialist

Lexus Carlsbad

5444 Paseo Del Norte
Carlsbad, CA 92008

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5 Reviews
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5 Reviews

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5 Reviews of Ken Brickman

May 04, 2022

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Employee Rating

I Always look forward to the ultimate customer service experience at Lexus. This is my 3rd purchase over the years and The team continues to be top notch! More

by gervasicm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Martinez, Aisha Ruiz , Bernardo in service. 5 stars. Kay in sales. 5 stars

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May 24, 2022

Lexus Carlsbad responded

Hello gervasicm, Thank you for taking the time and giving us 5 stars, we sincerely appreciate you. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

May 04, 2022

gervasicm responded

Thank you!

March 31, 2022

Dealership Rating
Employee Rating

Always fast, friendly and knowledgeable. Loaner vehicles available whenever needed. Pricing is competitive and matching. Always a pleasure working with Lexus Carlsbad. More

by DEBAILEY17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Natasha Rowles, Aisha Ruiz, Chris Dressler, Kim Porter

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May 25, 2022

Lexus Carlsbad responded

Hello DEBAILEY17, Thank you for taking the time and giving us 5 stars, we sincerely appreciate you and we look forward to be able to serve you in the future as well. Enjoy your week. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

March 13, 2022

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Employee Rating

Overall, great service and great staff but took a while to resolve the car issues I was having. I had to speak up for myself since it seemed that my grievances were not being resolved. Not sure if they did More

by SORIA.ERICA.17
Recommend Dealer
Yes

Other Employees Tagged: Natasha Rowles

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February 07, 2022

Dealership Rating
Employee Rating

Under remodel so not to many amenities. Very nice salesman. Got me the car I wanted. had to fight for the price. Ended up happy. Not happy with the promised follow up. I do love my lexus More

by beachdog33
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aisha Ruiz, Adrianna Banuelos

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Feb 08, 2022

Lexus Carlsbad responded

Thank you so much for your response! We are honored that you chose us here at Lexus Carlsbad for your vehicle needs. I will reach out to your sales consultant to make sure that you get follow up! We look forward to seeing you again.

Feb 08, 2022

beachdog33 responded

Ken my salesman reached out today and was wonderful. He is a terrific salesman and a great guy.

February 01, 2022

Dealership Rating
Employee Rating

Very helpful in searching and ordering the vehicle that matched exactly what I requested. Salesman and staff were friendly and courteous. More

by CTBUI3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Feb 02, 2022

Lexus Carlsbad responded

Thank you so much for your response! We are honored that you chose us here at Lexus Carlsbad for your vehicle needs. If there is anything else that we can do to assist you, please do not hesitate to let us know! We look forward to seeing you for your first service!

Feb 02, 2022

Lexus Carlsbad responded

Hi CTBUI3, Thank you for your review, We're happy to know you had an amazing experience with Ken. Best, Lori Smith Customer Care Manager lsmith@lexuscarlsbad.com

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