Ken Barker

Absolutely amazing staff Job well done, will be back for sure Kenny, Ed and Sam very helpful sure Kenny, Ed and Sam very helpful More

by mhertman Verified Customer Verified Customer

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Been having my cars serviced at this shop since they closed my local Buick Dealer in 1999. ( two Buicks and one Chevy) Ken Barker, the service & parts department and the mechanics have always been to closed my local Buick Dealer in 1999. ( two Buicks and one Chevy) Ken Barker, the service & parts department and the mechanics have always been top of the line. Only once where they preforming less than optimal and that was because somebody at Axis allowed the number of mechaics on the floor to drop severly below the actaul number needed to keep up with their daily work load. I am also a retired Fleet Operations Manager who had a large heavy duty fleet maintenenace facilty with 42 mechanics. So I believe I am qualified to make that observation of several hours of sadly watching them hopelessly trying to keep up. I am very happy to see that appears to be resolved at the new facility. I also feel it looks like it will be even better when the new Maintenance Shop is built. I wish Axis much Good luck going forward More

by FALLONJD Verified Customer Verified Customer

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The Job is always well done, Everyone is very polite, The men of course. Look, if your trying to keep your car on point, Get it service, with Chevy dealership, Dont go to anyone else, and have them ruin it! men of course. Look, if your trying to keep your car on point, Get it service, with Chevy dealership, Dont go to anyone else, and have them ruin it! Great Job always! More

by M.R.Napoleon Verified Customer Verified Customer

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It was very easy to schedule an appointment and they performed the service in a timely manner. Very satisfied overall. performed the service in a timely manner. Very satisfied overall. More

by CMCGUIRE6644 Verified Customer Verified Customer

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Everyone is mad angry or rude your not greeted pleasantly your ignored even if your the only one at the desk. You’re not acknowledged until they feel like it. You can’t get anyone on the phone at the service your ignored even if your the only one at the desk. You’re not acknowledged until they feel like it. You can’t get anyone on the phone at the service department everything goes straight to voicemail and then no one returns your call. My car was there for two because no one in service would pickup or call back. Nice new building but customer service is horrible. I’m never going back there More

by Haas.s1 Verified Customer Verified Customer

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They are doing a great job and I will continue to work with them and I will recommend them to anyone who wants to work with them with them and I will recommend them to anyone who wants to work with them More

by MARIEBANGZ Verified Customer Verified Customer

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Easy to walk in and get attended too . They honored the complimentary oil change . They have a large selection of vehicles They honored the complimentary oil change . They have a large selection of vehicles More

by Guy Verified Customer Verified Customer

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I had an appointment for 9:15. I arrived early and dropped my car off at 8:45. I did not receive my vehicle back until 2:45. A oil change should never take that long, ruined my ent I arrived early and dropped my car off at 8:45. I did not receive my vehicle back until 2:45. A oil change should never take that long, ruined my entire Saturday morning. More

by TERRELL DARBY Verified Customer Verified Customer

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I was one of the first one there but I was one of the last to leave if you knew that it was going to a bad situation they should have reschedule at a later date. Had to sit there for 7 hour for 2 to 3 ho last to leave if you knew that it was going to a bad situation they should have reschedule at a later date. Had to sit there for 7 hour for 2 to 3 hour job. Never again first impression are the best one. More

by JBPAS Verified Customer Verified Customer

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Ken is always Great! Very professional. Do you have the same service of pick up/ drop off in Jc? In past at the other site at times, I was able to get a ride when car Very professional. Do you have the same service of pick up/ drop off in Jc? In past at the other site at times, I was able to get a ride when car was left. More

by ZGTOMEI Verified Customer Verified Customer

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