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Kelvin Brito

Overview Reviews (615)

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Kelvin Brito

Service Coordinator

Danbury Kia

100A Federal Rd
Danbury, CT 06810

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5.0

615 Reviews

Overview Reviews (615)

5.0

615 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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615 Reviews of Kelvin Brito

March 09, 2026

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Employee Rating

Great service, worked with Kelvin on maintenance details. He provided updates in a timely manner and explained all work completed. He provided updates in a timely manner and explained all work completed. More

by johnpmorais

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 16, 2026 -

Danbury Kia responded

Kelvin was happy to help you, John!

February 18, 2026

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Employee Rating

Excellent service and very efficient attention thru the years. Thank you. We will continue going to Danbury kia as long as we have Kia cars. years. Thank you. We will continue going to Danbury kia as long as we have Kia cars. More

by Erapela

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 19, 2026 -

Danbury Kia responded

We are grateful to have you as a customer! Thank you!

February 13, 2026

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Available, I can always get an appointment quickly, Friendly Staff, Helpful and efficient, Clean facility. - Friendly Staff, Helpful and efficient, Clean facility. - More

by joeldegray

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Daniel Schrameck, Alexis Barros, Mary Hansen

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Feb 19, 2026 -

Danbury Kia responded

Thank you, Joel!

February 13, 2026

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Professional, friendly and very knowledgeable. Told me it would be about an hour and the recall service was completed just under a hour Told me it would be about an hour and the recall service was completed just under a hour More

by hsfaelos1964

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 19, 2026 -

Danbury Kia responded

Thank you for taking care of the recall!

January 27, 2026

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Took my Kia Optima to Danbury Kia for service and had an excellent experience. Friendly staff, quick service, and clear communication. Highly recommend! excellent experience. Friendly staff, quick service, and clear communication. Highly recommend! More

by Shelly

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 29, 2026 -

Danbury Kia responded

Thank you, Shelly, it was our pleasure to serve you!

January 26, 2026

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Staff from check in to check out was professional and cared about all my concerns . cared about all my concerns . More

by Doopers32

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Daniel Schrameck, Alexis Barros, Mary Hansen

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Jan 29, 2026 -

Danbury Kia responded

Thank you for servicing your vehicle with us!

January 06, 2026

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Employee Rating

The staff is always pleasant and communicates very well during my time there. Unfortunately this time the waiting lounge seemed like it needed to be restocked with coffee and hot chocolate, etc. during my time there. Unfortunately this time the waiting lounge seemed like it needed to be restocked with coffee and hot chocolate, etc. More

by KBF

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 15, 2026 -

Danbury Kia responded

Thank you for bringing this to our attention. We are changing up our systems to ensure the area is kept well-stocked.

January 02, 2026

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Employee Rating

Excellent service. Very easy to schedule an appointment. Friendly staff and the work was completed ahead of schedule. Very easy to schedule an appointment. Friendly staff and the work was completed ahead of schedule. More

by Bbfont

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Workmanship

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Recommend Dealer

Yes

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Jan 14, 2026 -

Danbury Kia responded

Great!

January 02, 2026

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Quick scheduling online followed by a no hassle Oil Change and Tire Rotation. Happy New Year Kelvin the KIA Danbury Service Team! Change and Tire Rotation. Happy New Year Kelvin the KIA Danbury Service Team! More

by RobM

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Recommend Dealer

Yes

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Jan 14, 2026 -

Danbury Kia responded

Thanks Rob!

December 29, 2025

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Employee Rating

They have a friendly staff and a clean environment to wait while your car is getting serviced wait while your car is getting serviced More

by diana

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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Dec 31, 2025 -

Danbury Kia responded

Thank you, Diana! We're grateful you choose to service with us!