Kelvin Almonte

I went to have a recall addressed but the part was not in stick. However, the service department was quick to book me a future appointment quickly along with an appointment for an oil change stick. However, the service department was quick to book me a future appointment quickly along with an appointment for an oil change More

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Excellent service by all the employees including the service advisor and the technician in diagnosing the problem I had. They really care about you. I can’t say enough so if you are about service advisor and the technician in diagnosing the problem I had. They really care about you. I can’t say enough so if you are about More

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Brian is always attentive & cordial when I come in for service. Herb Chambers is great for having caring employees that listen to their customers needs. service. Herb Chambers is great for having caring employees that listen to their customers needs. More

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Excellent service advisors. Keep the customer well informed. Nice waiting area with the added bonus of allowing dogs Keep the customer well informed. Nice waiting area with the added bonus of allowing dogs More

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The best dealership in the entire New England! The staffs are professional kind and knowledgeable! Your car is assured excellent service!! The best deals for owning new and used cars can only The staffs are professional kind and knowledgeable! Your car is assured excellent service!! The best deals for owning new and used cars can only be found in herb chambers, Seekonk!! More

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Service department is all excellent, and some of the changes they made are even better changes they made are even better More

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Service advisor was very friendly and professional! I was there for scheduled maintenance, though I was reminded about a recall that I need to have addressed. The issue I have is that Honda will not pr I was there for scheduled maintenance, though I was reminded about a recall that I need to have addressed. The issue I have is that Honda will not provide a loaner when a recall repair is needed. I am self employed and work about 40 miles away from the dealership, I haven’t figured out a way to get this repair done and be without my vehicle for several hours. I feel like Honda should be providing loaners for recall repairs. More

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Ease of making appointment . Great customer service. Explain the issue and video walk thru. Great customer service. Great customer service. Explain the issue and video walk thru. Great customer service. More

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First time customer for service. Service opened at 7 am (7:30 appt). Fourth vehicle in line & greeted by an attendant who directed me to Service advisor (2 were processing customer Service opened at 7 am (7:30 appt). Fourth vehicle in line & greeted by an attendant who directed me to Service advisor (2 were processing customers). Waited 5 minutes to see advisor but noticed that “greeter” had opened my hood & was filling up the windshield washer container. Never ever had that service done at any dealership while car was waiting to go into service. A short time after car went into service, I received a video message from the service technician concerning significant issues with the front sock absorbers on my 15 year old Honda. I spoke with the Service Advisor, Kelvin Almonte, who was professional, knowledgeable & very helpful concerning the estimated repair costs. He spoke with the parts manager as there appeared to be an error in the estimate. The total time of the appointment was less than an hour but did not include the major repair. It was one of the most pleasant service appointments at a dealership I’ve had in over 50 years. More

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Very prompt did not have to wait long for my inspection. They were very understanding They were very understanding More

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