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Jones GMC

Savannah, TN

4.6
493 Reviews
Call Dealership (731) 925-4923

545 Florence Rd

Savannah, TN

38372

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493 Reviews of Jones GMC

July 01, 2025

Very pleased with customer service and Service Department. They go above and beyond to make sure you are welcome and comfotable. They listen to what you have to say and make sure vehicle is in pr More

by jadedblues_05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Johnson, Nicole Thompson, Spencer Westbrooks, Christian Arnold, Jessica McDaniel
Report | Print
June 24, 2025

Love the service department at Jones GMC! Nicole is the absolute best! Always so kind and helpful. Thank you! More

by ALEXANDRADEVLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
Report | Print
Jun 24, 2025 -

Jones GMC responded

Thank you for the wonderful feedback! We're so glad to hear you love the service department at Jones GMC and that Nicole continues to provide such kind and helpful service. We appreciate your support!

June 20, 2025

Always greeted and treated like family. Friendly and professional staff. Clean and comfortable waiting room. More

by David Alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Johnson, Nicole Thompson, Spencer Westbrooks, Christian Arnold, Jessica McDaniel
Report | Print
Jun 23, 2025 -

Jones GMC responded

Thank you for the wonderful review! We're so glad you always feel welcomed and treated like family. We appreciate your continued trust and look forward to seeing you again!

June 19, 2025

The service was great and the staff was great and friendly also. Waiting area was clean More

by ALLOWKAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson, Spencer Westbrooks
Report | Print
Jun 23, 2025 -

Jones GMC responded

Thank you for the kind words! We're glad to hear you had a great experience with our friendly staff and that you found the waiting area clean and comfortable. We appreciate your support and look forward to serving you again!

June 13, 2025

During my visit with Jones GMC they served refreshments to me and my grandchildren and they took care of me in a timely matter and excellent service More

by ADONISHOPPER324
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darby Broadway
Report | Print
Jun 13, 2025 -

Jones GMC responded

Thank you for the wonderful review! We're so glad to hear that you and your grandchildren felt welcomed and well taken care of during your visit. We appreciate your kind words and look forward to seeing you again!-

June 12, 2025

Davius was pleasant and very informative to work with, he made sure he met what I was asking, could have got a better salesperson for the job. More

by beverlygoldman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Davius Prather, Samantha Devlin
Report | Print
Jun 13, 2025 -

Jones GMC responded

Thank you for the kind words! We're so glad to hear that Davius provided a pleasant and informative experience and worked hard to meet your needs. Enjoy your new vehicle!

Jun 13, 2025 -

beverlygoldman responded

So far I have enjoyed my new Terrian, it rides like a charm, Thanks to Davius, who found the white one, I love it!! Thanks a bunch

June 11, 2025

Do not trust this dealership. Warranty forever is a scam. Have had nothing but issues with the vehicle since purchased. I have owned the vehicle for 6 months and needs a new engin More

by smc9110
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kelan Davison, Adam Johnson, Spencer Westbrooks, Samantha Devlin
Report | Print
Jun 11, 2025 -

Jones GMC responded

We're very sorry to hear about your experience and the frustration you've faced. This is not the experience we want for any of our customers, and we understand how serious and upsetting this situation is. Warranty coverage issues can be complex, especially when dealing with third-party providers, but we want to do everything we can to support you. Please consider reaching out directly to me at 731-925-4018 so I can review the details of your case and advocate on your behalf. We value your feedback and would truly appreciate the opportunity to investigate further and try to make things right. -Bethany, Director of Marketing, PR, & Community Outreach

June 10, 2025

I am going to try another dealership for my next service. Thank you very much. More

by kknight9244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole Thompson, Spencer Westbrooks
Report | Print
Jun 10, 2025 -

Jones GMC responded

Thank you for your honesty. We're sorry to hear that your experience didn't meet expectations, but we appreciate you giving us a chance. If there's anything we can do to improve or assist in the future, please don't hesitate to reach out to me at 731-925-4018. Wishing you the best with your next service experience! -Bethany Franks, Director of Marketing, PR, & Community Outreach

June 10, 2025

My name is Isabell Clemons I love shopping at Jones they do everything that they can to put you in a vehicle More

by isabellclemons.ic@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Bullock
Report | Print
Jun 11, 2025 -

Jones GMC responded

Thank you, Isabell! We're glad to hear that you love shopping at Jones and that our team goes the extra mile to help you get into the right vehicle. We truly appreciate your loyalty and kind words!

June 02, 2025

They treated me with respect and took care of all of my automotive needs in a reasonable amount of time More

by TKP1719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Johnson, Nicole Thompson, Spencer Westbrooks, Christian Arnold, Jessica McDaniel
Report | Print
Jun 10, 2025 -

Jones GMC responded

Thank you for the kind words! We're glad to hear you were treated with respect and that we were able to take care of your automotive needs efficiently. We appreciate your business and look forward to serving you again!

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