Kelsey Hughes
Kelsey Hughes at NYE Volkswagen
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Kelsey Hughes

Internet Sales

NYE Volkswagen

5865 Rome-Taberg Road
Rome, NY 13440

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4.9
15 Reviews
4.9

15 Reviews

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15 Reviews of Kelsey Hughes

September 30, 2024

Dealership Rating
Employee Rating

Quick, easy and friendly service. They were able to complete the recall while I was already there without having to return for a second appointment. More

by Sarrabee
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 11, 2024

NYE Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 14, 2024

Dealership Rating
Employee Rating

Excellent service and great customer service. Very prompt and ready when they said! Would come back again! More

by SHARIBABY88
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 20, 2024

NYE Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 08, 2024

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Employee Rating

The people at Nye VW in Rome were knowledgeable and the building is immaculate. They put a full tank in my used car that I purchased 🙂 More

by Laura
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: David Jurin , Nico and Bobby

Sep 20, 2024

NYE Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 02, 2024

Dealership Rating
Employee Rating

They are very helpful. Great deal and great service. Had a very good experience with them More

by XCAO234
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Finance Experience
Recommend Dealer
Yes

July 22, 2024

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Excellent customer service. I had very good experience dealing with NYE Rome Volkswagen during buying the 2024 Atlas More

by monir_mohar
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

June 21, 2024

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My second purchase from NYE VW. Product sells itself but the people add a positive vibe to the process. More

by TGAFF6685
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Mark Cioch, David Jurin

Jun 21, 2024

NYE Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 14, 2024

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Employee Rating

Have had a great experience with this dealership from service to sales. Everyone is accommodating and does their best to keep you satisfied as a customer. Appreciate all that they do. Would recommend t More

by Kstreeter0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Cioch, Maxwell O'Conner, Jon Shapiro , Jim Guzzardo

Jun 18, 2024

NYE Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 14, 2024

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Awesome ! Great experience! I would love to go back again after we get this one paid off More

by doreenwelfel
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jun 18, 2024

NYE Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Jun 18, 2024

doreenwelfel responded

Great people!! Awesome service!!!

May 16, 2024

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Employee Rating

I usually have a great experience but this time I did not, I'm sorry! More

by christyallborty1982
Service Price Transparency
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Service Time
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Recommend Dealer
No

Other Employees Tagged: Craig Beach, Jon Shapiro , Jim Guzzardo

May 17, 2024

NYE Volkswagen responded

Christy. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

April 30, 2024

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Employee Rating

Jada and Joe were great! !! Jada went above and beyond with helping me get into the vehicle ( 2024 Taos) that I’ve been checking out for months !!! More

by sfrankey1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: jadah gann , Joe Golden

May 02, 2024

NYE Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

1

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