Kelly Wilson
Kelly Wilson at Big Star Cadillac

Kelly Wilson

Sales Manager

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

5.0
170 Reviews
5.0

170 Reviews

Write a Review

Dealership Experience

10 yrs, 6 mos

Industry Experience

12 yrs, 10 mos

170 Reviews of Kelly Wilson

November 01, 2024

Dealership Rating
Employee Rating

BIG STAR CADILLAC always has excellent customer service and they pay a lot of attention to detail! More

by emilianwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

September 14, 2024

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Employee Rating

David was absolutely amazing great sales guy went above and beyond explaining everything selling me on the car definitely would recommend More

by paulinatennis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Bukrinsky

Sep 16, 2024

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words.

July 01, 2024

Dealership Rating
Employee Rating

As always Bobby does an outstanding job i get in and out promptly. Bobby ensures his team does the job fast, correct the first time, but over all safely. More

by granados.ram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2024

Big Star Cadillac responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

June 24, 2024

Dealership Rating
Employee Rating

Everyone that assisted me was very helpful and nice. I would recommend Big Star Cadillac More

by lovely282009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Mujica, Daisy Gutierrez

Jun 24, 2024

Big Star Cadillac responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

June 20, 2024

Dealership Rating
Employee Rating

Great time management great service willing to adjust on the fly stand focused on the customer Thank you for an amazing experience More

by MCPOCTP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 21, 2024

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words.

June 19, 2024

Dealership Rating
Employee Rating

Great service everyone was very nice. My car is really nice..will recommend big star cadillac More

by lovely282009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 19, 2024

Big Star Cadillac responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

June 07, 2024

Dealership Rating
Employee Rating

Very nice dealership, friendly atmosphere. Every body was so helpful, specifically Mr. David and Mr. shah who is the sales manager, both were really nice to me. They tried their best to fulfi More

by s.araza428
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Bukrinsky, Jose Teran

Jun 07, 2024

Big Star Cadillac responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

May 07, 2024

Dealership Rating
Employee Rating

Mark Mauricio was great to work with—Honest, personable, communicative, respectful of my time, professional, no hidden agenda or pressure. Kelly Wilson ensured my financing preferences were honored, Mike More

by Kayla
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
May 08, 2024

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

April 18, 2024

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Employee Rating

AFFILIATE: KEVIN SONNIER, KELLY WILSON, WIEM MICHELLE HEAD, DANIEL WOOD I fell victim to Big Star Cadillac at Friendswood, TX when I recently purchased a 2024 Escalade on March 25, 2024. This was mean More

by BILLDUONG1128
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 19, 2024

Big Star Cadillac responded

Good morning. We are sorry to hear that you feel that you received a less than 100% satisfied with your experience and purchase. The body panel alignment appears to be normal but we would be happy to take an additional look to determine if any adjustments can or should be made. Please reach out to me directly to schedule a convenient time and to discuss the balance of your concerns. Thank you. Mike Pierce, General Manager, mpierce@bigstarcadillac.com

March 31, 2024

Dealership Rating
Employee Rating

Fred greeted us on the lot. From the moment we got there, he was informative and helpful. He answered our questions, and was friendly and up front, without pressuring us. More

by robinwilson.12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frederick McGrew

Apr 01, 2024

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

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