Kelly McNichol
Service Manager
Genesis of Englewood powered by Benzel-Busch
25 Grand Ave
Englewood, NJ 07631
Languages Spoken
English
91 Reviews
Write a Review91 Reviews of Kelly McNichol
November 14, 2024
The dealership was very clean and hospitable and the staff were friendly, accommodating and friendly. staff were friendly, accommodating and friendly. More
Other Employees Tagged: Michael Hill, Matthew Paparazzo, John Skopetos, Jason Morgan
November 13, 2024
Extremely uninformed, and returned vehicle with damages that were not upon pick up. When it was brought up, tried to make it seem that damages were there, but were unable to produce photos to prove it that were not upon pick up. When it was brought up, tried to make it seem that damages were there, but were unable to produce photos to prove it More
Other Employees Tagged: John Skopetos, Jason Morgan
November 12, 2024
My service experience with both Genesis of Englewood and my service advisor Jason Morgan was excellent. my service advisor Jason Morgan was excellent. More
Other Employees Tagged: Jason Morgan
November 09, 2024
I have purchased Mercedes-Benz from them in the past at their other dealership, and now with the Genesis store. Very good company to work with! their other dealership, and now with the Genesis store. Very good company to work with! More
Other Employees Tagged: John Skopetos
November 04, 2024
Great service and great experience going to go back again and recommend it to my friends and recommend it to my friends More
Other Employees Tagged: John Skopetos, Jason Morgan
November 04, 2024
Kelly, the Service Manager responded immediately and efficiently. She handled everything and quickly. She represents Genesis Corporate as a company that stands by their principles and values. It i efficiently. She handled everything and quickly. She represents Genesis Corporate as a company that stands by their principles and values. It is a pleasure working with Genesis. More
November 04, 2024
Service Center managed all stuffs Friendly, professionally, timely with comfortable rest space. With coffee and bananas. professionally, timely with comfortable rest space. With coffee and bananas. More
Other Employees Tagged: John Skopetos, Jason Morgan
November 04, 2024
John was very nice attentive and great customer service so fast and good and I’m happy so fast and good and I’m happy More
Other Employees Tagged: John Skopetos, Jason Morgan
November 03, 2024
I recently took my Genesis G90 to Genesis of Englewood powered by Benzel-Busch, and I am beyond impressed with the experience. From start to finish, the service was exceptional. The team was incredibly we powered by Benzel-Busch, and I am beyond impressed with the experience. From start to finish, the service was exceptional. The team was incredibly welcoming, professional, and made me feel like a valued customer. Scheduling my appointment was effortless, and they accommodated my needs perfectly. The attention to detail in servicing my G90 was outstanding. The technicians clearly know these vehicles inside and out, and their expertise shows. My car was returned in immaculate condition, performing better than ever, and they even went the extra mile with a complimentary wash and vacuum. The staff kept me updated throughout the process, explaining everything clearly, and made sure I was comfortable and informed. It’s rare to find a service center that combines such high-quality care with a personal touch, but Genesis of Englewood does it flawlessly. If you’re looking for a place that treats you like family while providing top-tier service for your Genesis, I highly recommend Genesis of Englewood. They truly exceeded my expectations, and I will absolutely be returning for all my future service needs! More
Other Employees Tagged: Michael Hill, Clinton Ma, Jeff Chun, Lawrence Kramer, Chuck Bond, Tamara Mendoza, John Skopetos, Jon Koyfman, Jason Morgan