Kelly McAllister

I had an outstanding experience at Lexus of Sarasota! From the moment I arrived, the staff was friendly, professional, and genuinely focused on making sure I had a great experience. The dealership is spo From the moment I arrived, the staff was friendly, professional, and genuinely focused on making sure I had a great experience. The dealership is spotless, welcoming, and well-organized, which made the entire process smooth and stress-free. My salesperson was knowledgeable, patient, and took the time to explain every detail without any pressure. I truly appreciated their honesty and attention to what I was looking for. The entire team went above and beyond to ensure I left happy and confident with my purchase. More

by RDunbar4 Verified Customer Verified Customer

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Dealer employees are very knowledgeable patient and take the time to listen to customer needs and wants. Highly recommend this dealership the time to listen to customer needs and wants. Highly recommend this dealership More

by Randij Verified Customer Verified Customer

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Great experience. We loved working with Ana Lima. She is phenomenal, honest professional and goes the r tra mile. A gem of a salesperson. I will let all my friends loo We loved working with Ana Lima. She is phenomenal, honest professional and goes the r tra mile. A gem of a salesperson. I will let all my friends looking for a Lexus her information. A+ More

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Salesperson was great. Listen to what we wanted and delivered. Everyone we dealt with was great. Glad we picked this dealership. Look forward to working with them in the fu Listen to what we wanted and delivered. Everyone we dealt with was great. Glad we picked this dealership. Look forward to working with them in the future. More

by GDANGELO53 Verified Customer Verified Customer

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The attention to detail is wonderful, the personal review & training of the operating program and different systems is great. The brownies that came in the mail was fabulous. & training of the operating program and different systems is great. The brownies that came in the mail was fabulous. More

by maint2pc Verified Customer Verified Customer

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Everyone was so welcoming and helpful. Even after we purchased our car we are getting follow up calls to help with any questions. We are very happy with our experience Even after we purchased our car we are getting follow up calls to help with any questions. We are very happy with our experience More

by Lssc1011 Verified Customer Verified Customer

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Ana has been a pleasure to work with. By far the best experience I’ve had in buying a car. She is an expert at all things Lexus. Thank you Kelly for recommending her. I will use Ana for o By far the best experience I’ve had in buying a car. She is an expert at all things Lexus. Thank you Kelly for recommending her. I will use Ana for our next car. She went above and beyond thanking us for the purchase. More

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Our salesman Django, should give lessons on how to be a successful salesman.. He was knowledgeable and willing to provide information. He wasn’t pushy, or disrespectful or arrogant. He was also a man of hi successful salesman.. He was knowledgeable and willing to provide information. He wasn’t pushy, or disrespectful or arrogant. He was also a man of his word -he said he’d be 5 minutes and he was or he came back and said he’d be a few minutes more. Django brought people to meet us. Every single person was polite and offered to be of assistance. Other salespeople with whom we had no dealings with were polite and greeted us every time they walked by. My husband went and met the service and parts department counter people who bent over backwards to provide choices for his questions. Sitting with the finance person and meeting a customer advisor made dealing with Sarasota Lexus an experience of buying this amazing Lexus a pleasurable experience. More

by SUZED6614 Verified Customer Verified Customer

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In general, I am very pleased with Lexus of Sarasota. Carl Leblance was a very professional and communicative sales associate. He was always available for questions and kept me informed. He connected me Carl Leblance was a very professional and communicative sales associate. He was always available for questions and kept me informed. He connected me with the amazing Jaden Shelburne to understand the technology of the vehicle. He never lost patience and maintained a very positive and helpful manner with me. My experience with finance was initially thought to be positive; however, Eric, I believe, tried to mislead me regarding the maintenance program. This may indeed be a good program but misleading me about the cost of some services left me with a bad image of the experience. I may reconsider the purchase of this program when my two included services are completed. Kelly McKallister, in guest relations, very respectfully and non-defensively responded to my experiences and thoughts associated and made every effort to make things right for me which I very much appreciate. James Deal in service also made every effort to make my experience leaving my new vehicle to have tinting of the windows completed. He had a loaner vehicle ready to go and when i went to pick up my new car, had it washed and parked for me ready to take home. I realize that no experience at a dealership will be perfect, however, Lexus of Sarasota is a work in progress with the construction and hopefully will be a far improved dealership and service provider for our community. More

by PWingenfeld Verified Customer Verified Customer

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Damon Mills was very personal and helpful! Our Lexus vehicle purchase was a great experience! Our Lexus vehicle purchase was a great experience! More

by ryan_zahniser Verified Customer Verified Customer

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