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Kelly Hettinga
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Kelly Hettinga
Sales & Leasing Professional
Spitzer Buick GMC Parma
6607 Brookpark Rd
Parma, OH 44129
22 Reviews
22 Reviews
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22 Reviews of Kelly Hettinga
January 10, 2025
The service team provided prompt attention to my car, gave me a complete description of services needed and completed the services in a timely manner. I also appreciate the service reminders. gave me a complete description of services needed and completed the services in a timely manner. I also appreciate the service reminders. More
by MSCHRINER
Verified Customer
January 01, 2025
The dealership went above and beyond to find the car I wanted at a price that fit my budget. wanted at a price that fit my budget. More
by GEORGEJEFFREY25
Other Employees Tagged: Brett Leek
December 31, 2024
Kelly, McCoy, and Brett were all amazing! They made the car buying experience enjoyable, and the customer service was excellent! I will continue to do business in the future with them! They made the car buying experience enjoyable, and the customer service was excellent! I will continue to do business in the future with them! More
by abacho15
Other Employees Tagged: McKoy Kendrick, Brett Leek
December 10, 2024
I came in with two issues. My check engine light was on and my traction control and srs light was on. May car also shakes when it switches gears, in the low gears. The service My check engine light was on and my traction control and srs light was on. May car also shakes when it switches gears, in the low gears. The service department resolved the issues with my service lights being on but my car still shakes when switching gears. I notified the Kellyin the service department right as I was driving off the lot that issue still remained unresolved and was told that I should resolve itself as I continue driving (I have that in a text message). For $2800 in repairs,I should drive away with not a single original problem left on my car. The only reason I return to this service department is because of Paula and the sunbit program. Otherwise, I would not. More
by Jeremy Sadler
Other Employees Tagged: Paula in the service department also always gets 5 stars
November 19, 2024
Everyone is friendly, helpful, and knowledgeable. I plan to continue working with them. Due to my positive experience I plan to continue working with them. Due to my positive experience More
by r-maxwell
Other Employees Tagged: Dominic Difino, Tayler Wenmoth , Cashier. I don't know her name
October 31, 2024
I’m going to give a honest review. For a while I wasn’t a fan of the move from Axelrod over to Spitzer. I felt like the service took a big step back and my salesman retired. After voic For a while I wasn’t a fan of the move from Axelrod over to Spitzer. I felt like the service took a big step back and my salesman retired. After voicing some concerns, I was taken to the general managers office where I sat and talked with Adam Black for quite some time. He was more than accommodating as well as took ownership in some of the areas that were deficient. He promised me that everything was going to be improved. He also asked me what he could do to earn my business back so we talked in depth. I’m happy to say within 24 hours. I drove off the lot with a brand new 2024 GMC Acadia Elevation. In order to make this happen, I was paired up with Kelly Hettinga as my salesman. He was terrific and took the time to work with me and explain everything in depth. After the fact, he even drove the vehicle over to my house when they had to program a couple things. They have definitely earned my business and I will tell everybody about my experience. Thank you, Spitzer! More
by TCPPhotoCLE
Other Employees Tagged: Dominic Difino, Adam Black
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