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Kelly Hettinga
Kelly Hettinga at Spitzer Buick GMC Parma
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Kelly Hettinga

Sales & Leasing Professional

Spitzer Buick GMC Parma

6607 Brookpark Rd
Parma, OH 44129

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4.8
16 Reviews
4.8

16 Reviews

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16 Reviews of Kelly Hettinga

November 23, 2024

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Employee Rating

Very nice people and so helpful and very good to my mom. They took there time with us and took care of our needs. Great help all around. More

by tecsmith
Recommend Dealer
Yes

Other Employees Tagged: Can't remember her name

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November 19, 2024

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Employee Rating

Everyone is friendly, helpful, and knowledgeable. I plan to continue working with them. Due to my positive experience More

by r-maxwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominic Difino, Tayler Wenmoth , Cashier. I don't know her name

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Nov 22, 2024

Spitzer Buick GMC Parma responded

Providing exemplary service is so important to us here at Spitzer Buick GMC Parma and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were friendly, helpful and knowledgeable. We wish you safe travels until we meet again!

October 31, 2024

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Employee Rating

I’m going to give a honest review. For a while I wasn’t a fan of the move from Axelrod over to Spitzer. I felt like the service took a big step back and my salesman retired. After voic More

by TCPPhotoCLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominic Difino, Adam Black

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Nov 07, 2024

Spitzer Buick GMC Parma responded

Congratulations on your new GMC Acadia Elevation! We are honored to have had the opportunity to work with you, and we are glad that Adam and Kelly took great care of you and ensured your experience with us was an all-around success. It is our pleasure to assist you in any way possible. Thank you for your positive review! Please do not hesitate to give us a call if you ever have any further questions or concerns.

September 14, 2024

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Amazing customer service provided by Kelly, she was helpful and went above and beyond to assist me. More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 18, 2024

Spitzer Buick GMC Parma responded

Liz, Thank you for sharing your positive experience with us. We are glad that Kelly took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

September 01, 2024

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The best car buying experience I’ve ever had! !! Thanks to Kelly, Jerrod and Adam!!! This dealership Rocks!!! Do me a favor, buy a car here! More

by Heavens13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Black , Jerrod Jordan

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Sep 10, 2024

Spitzer Buick GMC Parma responded

Heavens13, we couldn't be happier to know that you just had your best car buying experience ever and it was with us at Spitzer Buick GMC Parma! Your awesome shout outs for Kelly, Adam and Jerrod as well as your recommendation to others are very appreciated. Please have the safest of travels in your new Buick!

August 30, 2024

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They went above and beyond to find me the vehicle that worked best for me. More

by dpmulvihill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Reppucci, Brett Leek

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Sep 10, 2024

Spitzer Buick GMC Parma responded

dpmulvihill, we all at Spitzer Buick GMC Parma are super excited for your excellent buying experience with our experts Tom, Keith and Brett going above and beyond to find your perfect car! Also thank you for your support of recommendation to others. We extend our wishes for safety in your new GMC!

August 28, 2024

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They had great customer service, Kelly was awesome and so was my finance officer Thanks again GMC More

by donna.jones1120
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Blazer

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Aug 30, 2024

Spitzer Buick GMC Parma responded

Donna, we are truly honored knowing Kelly of Spitzer Buick GMC Parma provided great service as well as our Finance Manage! It is great to have earned your recommendation and we wish you all the joy and safety in your travels with your GMC!

August 02, 2024

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I had a relaxing feeling paying a car First time ever. The service was excellent. More

by beverlywalker245
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Aug 02, 2024

Spitzer Buick GMC Parma responded

Beverly, we are humbled that your purchasing experience with us at Spitzer Buick GMC Parma allowed you to complete your first payment with ease and relaxation! Thank you for recommending others to give us a try as we continue to provide the utmost deserving buying experience to our guests. Congratulations and safest of travels everywhere!

July 26, 2024

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Employee Rating

The people were nice and helped me when I did not know what I was doing since it was my first time buying a car. More

by christopherkocar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Kubow, Adam Black, Rolanda Sargent , Denise

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Jul 26, 2024

Spitzer Buick GMC Parma responded

Christopher, big congratulations on your first new car and thank you for making it with us at Spitzer Buick GMC Parma! We are so thrilled that our team provided the utmost excellent assistance you deserve. Also thank you for recommending others to check us out and we wish you safest of travels in your new Jeep!

July 26, 2024

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Good atmosphere. Easy to work with. No one was pushy. Would definitely recommend to others! More

by Jim Rice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Black

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Jul 26, 2024

Spitzer Buick GMC Parma responded

Jim, it is so pleasing to know that our team provided you the purchasing experience with ease earning your recommendation for others to check us out! Thank you for trusting us with your safety and comfort on the road and we wish you enjoyment in your new Buick!

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