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Kelly Hettinga
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Kelly Hettinga
Sales & Leasing Professional
Spitzer Buick GMC Parma
6607 Brookpark Rd
Parma, OH 44129
16 Reviews
16 Reviews
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16 Reviews of Kelly Hettinga
Verified Customer
November 19, 2024
Everyone is friendly, helpful, and knowledgeable. I plan to continue working with them. Due to my positive experience I plan to continue working with them. Due to my positive experience More
by r-maxwell
Other Employees Tagged: Dominic Difino, Tayler Wenmoth , Cashier. I don't know her name
October 31, 2024
I’m going to give a honest review. For a while I wasn’t a fan of the move from Axelrod over to Spitzer. I felt like the service took a big step back and my salesman retired. After voic For a while I wasn’t a fan of the move from Axelrod over to Spitzer. I felt like the service took a big step back and my salesman retired. After voicing some concerns, I was taken to the general managers office where I sat and talked with Adam Black for quite some time. He was more than accommodating as well as took ownership in some of the areas that were deficient. He promised me that everything was going to be improved. He also asked me what he could do to earn my business back so we talked in depth. I’m happy to say within 24 hours. I drove off the lot with a brand new 2024 GMC Acadia Elevation. In order to make this happen, I was paired up with Kelly Hettinga as my salesman. He was terrific and took the time to work with me and explain everything in depth. After the fact, he even drove the vehicle over to my house when they had to program a couple things. They have definitely earned my business and I will tell everybody about my experience. Thank you, Spitzer! More
by TCPPhotoCLE
Other Employees Tagged: Dominic Difino, Adam Black
September 01, 2024
The best car buying experience I’ve ever had! !! Thanks to Kelly, Jerrod and Adam!!! This dealership Rocks!!! Do me a favor, buy a car here! !! Thanks to Kelly, Jerrod and Adam!!! This dealership Rocks!!! Do me a favor, buy a car here! More
by Heavens13
Other Employees Tagged: Adam Black , Jerrod Jordan
August 30, 2024
They went above and beyond to find me the vehicle that worked best for me. worked best for me. More
by dpmulvihill
Other Employees Tagged: Tom Reppucci, Brett Leek
August 28, 2024
They had great customer service, Kelly was awesome and so was my finance officer Thanks again GMC was my finance officer Thanks again GMC More
by donna.jones1120
Other Employees Tagged: Jamie Blazer
July 26, 2024
The people were nice and helped me when I did not know what I was doing since it was my first time buying a car. what I was doing since it was my first time buying a car. More
by christopherkocar
Other Employees Tagged: Tim Kubow, Adam Black, Rolanda Sargent , Denise
July 26, 2024
Good atmosphere. Easy to work with. No one was pushy. Would definitely recommend to others! Easy to work with. No one was pushy. Would definitely recommend to others! More
by Jim Rice
Other Employees Tagged: Adam Black
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