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Kelly Hartung
Kelly Hartung at Eau Claire Nissan

Kelly Hartung

Service Advisor

Eau Claire Nissan

3214 Mall Dr
Eau Claire, WI 54701

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4.9
33 Reviews

Dealership Experience

8 mos

Industry Experience

4 yrs, 10 mos

Languages Spoken

English English

4.9

33 Reviews

Write a Review

33 Reviews of Kelly Hartung

June 19, 2025

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Employee Rating

I was happy they were able to get me in a little early and out quickly. Nikki and Kelly in service are always very polite and great to work with! More

by JDNSMOM2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nikki Ulberg

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Jun 21, 2025

Eau Claire Nissan responded

We’re grateful you chose us for your service needs! It’s always our goal to provide fast, friendly, and reliable care—thank you for being part of the One Automotive family.

June 14, 2025

Dealership Rating
Employee Rating

The staff was friendly and all. Service was good. Just a high pressure atmosphere here More

by cstaten715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nikki Ulberg

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Jun 18, 2025

Eau Claire Nissan responded

Thank you for your feedback! We're glad to hear you found our staff friendly and the service good. We’re sorry to hear that the atmosphere felt high-pressure — that’s never our intention. We always aim to create a comfortable experience for everyone, so your comments are truly helpful. We’ll take this into consideration as we continue to improve. We hope to welcome you back for a more relaxed visit.

June 09, 2025

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Employee Rating

Kelly was very informative and provided great service! She managed to get me to speak to the service manager and reassure me on some questions I had. I’ll always bring my vehicle here and I will always st More

by j.quijas92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 14, 2025

Eau Claire Nissan responded

Your ONEderful review made our day! We appreciate you taking the time to share your experience and can’t wait to serve you again!

June 03, 2025

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Employee Rating

They were extremely helpful and fast with my needed car repairs while I was traveling. More

by bnschardt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 07, 2025

Eau Claire Nissan responded

Thank you for servicing your vehicle with us! We’re so glad we could provide the care your vehicle deserves and deliver a ONEderful experience from start to finish.

June 03, 2025

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Employee Rating

Excellent - everything got fixed and they kept me informed on cost along the way. Very happy!! More

by coryjcoulombe
Recommend Dealer
Yes
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Jun 07, 2025

Eau Claire Nissan responded

Hearing this makes all our hard work worth it! We’re grateful for your support and look forward to serving you again in the future!

May 28, 2025

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Employee Rating

They did a great job of squeezing me in right after the holiday weekend and repairing my Jeep quickly. Also provided a shuttle service back and forth from the dealership. Kelly was professional and knowled More

by vince.brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Derleth

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May 30, 2025

Eau Claire Nissan responded

Thank you for the kind words! We're so glad your experience with us was nothing short of ONEderful. We can’t wait to welcome you back!

May 26, 2025

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Employee Rating

Kelly is great! The staff is very thorough and double checked everything knowing we were going to be leaving on a long road trip. More

by deeandkub2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 28, 2025

Eau Claire Nissan responded

Thanks for bringing your vehicle to us! We're so glad we could deliver the quality service you deserve. Until next time—drive safely!

May 23, 2025

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Employee Rating

Great purchase experience, everyone was professional and helpful. I would highly recommend One Automotive to anyone seeking a new vehicle More

by ed3dbow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Nelson, Ed Derleth, Nikki Ulberg, Josh Canziani

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May 28, 2025

Eau Claire Nissan responded

Congratulations on your new vehicle! We’re so glad we could be part of this exciting moment and provide a ONEderful experience!

May 16, 2025

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Employee Rating

There was a Bit of a communication problem midway through but that got resolved in the end. More

by ekelly1632
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Derleth, Nikki Ulberg

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May 21, 2025

Eau Claire Nissan responded

Thank you for trusting us with your vehicle! Your satisfaction is what drives us, and we’re so glad to hear we met your expectations!

May 16, 2025

Dealership Rating
Employee Rating

They were very promt and organized and curtious and kept me informed about every thing that was going on More

by RBIRTZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 21, 2025

Eau Claire Nissan responded

Your support means the world to us! We’re so glad we could provide you with a ONEderful experience.

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