Kelly Fields
Kelly Fields at Joyce Honda
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Kelly Fields

Service Honda

Joyce Honda

3166 NJ-10
Denville, NJ 07834

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4.9
151 Reviews
4.9

151 Reviews

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151 Reviews of Kelly Fields

February 19, 2025

Dealership Rating
Employee Rating

Joyce Honda’s service department is always helpful, kind, knowledgable, and efficient. My parents and I bought/leased cars from Joyce Honda for decades, and I still lease here as an adult with my own family! More

by COURTNEYMMCARDLE
Service Price Transparency
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Recommend Dealer
Yes

February 17, 2025

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Kelly was great as usual. She is friendly and always explains any issues clearly and promptly More

by Whizskier
Service Price Transparency
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Recommend Dealer
Yes

February 13, 2025

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This place is awesome for service. The only complaint is that the coffee could be a little better. More

by CHRISTOPHERJFEELEY
Service Price Transparency
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Recommend Dealer
Yes

January 31, 2025

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Kelly was beyond wonderful, I brought my car in for a dent repair, which I thought was covered, but it was over the expired date, she not only fixed it for cheaper than an auto body, but had my recall do More

by JACKIEDONKER
Service Price Transparency
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Recommend Dealer
Yes

January 23, 2025

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I tried to buy a car from Joyce and the saleswoman would not budge or give me a break on the price. Mind you this would have been my third car from Joyce. I will never go back to buy a car More

by DYE484
Service Price Transparency
Workmanship
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Recommend Dealer
No
Jan 23, 2025

Joyce Honda responded

Very sorry you were not happy with the price. So many factors go into pricing a car. Maybe you looked at a car that had already been discounted. Maybe the salesperson did what so many people ask for which is 'just give me your best price'. Maybe you were looking at a car that requires no discount in order to sell. BTW - you rated Kelly a 1 star. Kelly is not a Salesperson. Kelly is a very customer oriented Service Advisor. It would be fair for you to state that correctly so as not to tarnish Kelly's public image. We aways offer our cars at competitive prices or better. If you have some information that is contradictory to ours regarding pricing, please return and present it. We study the market very closely so we don't miss a deal. But we are always willing to learn if there is new information out there. Good luck shopping for your new car.

January 22, 2025

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Employee Rating

Service was Great, they were right on time and took care of a recall item. More

by JOHNVB
Service Price Transparency
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Recommend Dealer
Yes

January 22, 2025

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Great Service I have received from the Joyce Honda service staff and their expert technicians. More

by bradiecalli
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ernest Biondolino

January 18, 2025

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I'm very satisfied with the work that I have had done at Joyce Honda. More

by RPVERDI
Service Price Transparency
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Recommend Dealer
Yes

January 16, 2025

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Everything went very quick and smooth in the transaction. Was happy with how quickly the job got done. More

by strubls
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

January 14, 2025

Dealership Rating
Employee Rating

Great people Excellent customer service Good personality Honest people they work with With your budget More

by IONFRIDAJOE
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Recommend Dealer
Yes
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