Kelli Daniels

5 stars - Exceptional Customer Service from Start to Finish! I can't speak highly enough of Kelli Daniels and the team at Seattle Mini. From the moment I stepped onto the lot, Kelli provided outstand Finish! I can't speak highly enough of Kelli Daniels and the team at Seattle Mini. From the moment I stepped onto the lot, Kelli provided outstanding customer support that truly set Mini apart from competitors like BMW and Mercedes. Kelli's expertise shone through during the vehicle demo, where she thoroughly showcased the Mini's features and capabilities. Her knowledge and enthusiasm for the brand were evident, making the experience both informative and enjoyable. What really impressed me was how Kelli and her her manager Chris handled the pricing and buying process. Despite my need to travel out of the country during the purchase, they made everything incredibly seamless. They efficiently managed all the approvals and paperwork, ensuring a smooth transaction even with me being away. The delivery process was equally well-executed, with the team going above and beyond to accommodate my schedule. Their commitment to customer satisfaction was evident at every step. This exceptional level of service ultimately influenced my decision to choose Mini over other luxury brands. Kelli and the team's dedication to customer care exemplifies why personalized, attentive service can make all the difference in the car-buying experience. If you're in the market for a new vehicle, I highly recommend visiting Seattle Mini and asking for Kelli Daniels. You'll experience top-notch customer service that goes far beyond just selling a car. More

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IT'S ALL ABOUT THE PEOPLE ! !! Wife & I received the apotome of great service & a fine buying experience from all involved. Kelli, an advisor, set our appointment while Ben, anot !! Wife & I received the apotome of great service & a fine buying experience from all involved. Kelli, an advisor, set our appointment while Ben, another advisor, showed the car & answered our questions. Chris, the sales manager made us a deal that we could not refuse & Jay the finance manager made a simple presentation of products & completed the paperwork. All in all, a simple, pleasant process & we drove home in our new (preowned) MINI. Thank you, all, for the excellent experience. More

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I’ve bought two Minis from Seattle Mini as I am completely obsessed with these little cars. The first one I bought from Peter Liu and he was fantastic to work with. I bought the newer one from Kell completely obsessed with these little cars. The first one I bought from Peter Liu and he was fantastic to work with. I bought the newer one from Kelli Daniels and had another great experience (so refreshing to buy a car from a woman). I also finance through Mini because they somehow had the best rates both times (better even than my credit union). The woman who manages the financial side is super-knowledgeable (has been with Mini for many years). The service side is excellent too (though not cheap). They don’t nickel and dime you to death, and all the service managers take great care of me and my beloved cars. You do pay for the quality but it’s worth it to me because I trust their level of expertise. I am very loyal to the brand and this business overall, and hope to always have a Mini in my life! More

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They charge $2K over MSRP for stuff you don't want. Took 3 weeks to fix a mechanical problem before delivery. Took 3 weeks to fix a mechanical problem before delivery. More

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Everyone was very friendly and knowledgeable at the dealership. Kelli was our sales representative and was a pleasure to work with. The dealership is very well maintained and looks great. dealership. Kelli was our sales representative and was a pleasure to work with. The dealership is very well maintained and looks great. More

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Kelli was very very nice. And helpful showed me how every worked. I plan on keeping this mini many years. And helpful showed me how every worked. I plan on keeping this mini many years. More

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