Keith Ural
Keith Ural at Toyota Marin

Keith Ural

Sales Manager

Toyota Marin

445 Francisco Boulevard East
San Rafael, CA 94901

not yet
rated
142 Reviews

I am raised in New Orleans and moved to Marin at 27 and never left. I have raised 4 children with the same wife of many years and I believe that because a car or truck will mostly depreciate faster than anything else we put money into, it pays to get into the philosophical conversation of "how much car do I need and care about and what will it cost me". I've led this dealership in sales these last 11 years and have Finance and Managerial experience during my stay at Toyota Marin (the only dealership I've ever worked at.)

not yet
rated

142 Reviews

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Dealership Experience

17 yrs, 4 mos

Industry Experience

17 yrs, 4 mos

Specialties & Trainings

Finance, Hybrids, Tacomas, everything Toyota

142 Reviews of Keith Ural

September 04, 2024

Dealership Rating
Employee Rating

This is the 4th car that I've purchased from Toyota Marin because they offer good service while buying the car and servicing it after the purchase. More

by Lisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joel who got the car for me.

May 31, 2024

Dealership Rating
Employee Rating

I sold my second car to toyota marin in a year. Brian M was very helpful and provided great customer service. More

by Cyclefiend
Recommend Dealer
Yes

Other Employees Tagged: Brian Moore

Jun 04, 2024

Toyota Marin responded

Thank you for choosing Toyota Marin for your vehicle needs. We appreciate your loyalty and are glad to hear that Brian provided excellent customer service during your recent transaction. We look forward to assisting you again in the future. Drive safely! Sincerely, Doug Formby| General Manager |415-257-4343|dougformby@toyotamarin.com

June 15, 2020

Dealership Rating
Employee Rating

Purchased a new car, everything went smoothly. I had trouble with mats, but everything got resolved pretty fast. Personally I would recommend other people to purchase car here. More

by Sergey
Recommend Dealer
Yes
Jun 17, 2020

Toyota Marin responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Doug Formby- General Manager - dougformby@toyotamarin.com

March 10, 2020

Dealership Rating
Employee Rating

Keith and all the people at toyota marin are so wonderful. Can't say enough great things about my experience. Keith wasn't pushy and didnt fluff anything up. He showed me he really cares about his More

by seangoessnowboarding
Recommend Dealer
Yes
Mar 10, 2020

Toyota Marin responded

At Toyota Marin, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Diana Kennedy - General Manager - 415.257.4343

March 08, 2020

Dealership Rating
Employee Rating

I had a great experience at Toyota of Marin. This organization is about building trust and community and is a great place to buy a car. More

by Gretchen.jupe
Recommend Dealer
Yes
Mar 08, 2020

Toyota Marin responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Diana Kennedy - General Manager - 415.257.4343

February 23, 2020

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Employee Rating

Keith was amazing at looking into the best options for me and making the whole process as smooth as possible. The best car buying experience so far. Thank you! More

by laura.hirca
Recommend Dealer
Yes

Other Employees Tagged: Cathie Badger

Feb 23, 2020

Toyota Marin responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Kieth was able to meet your needs. At Toyota Marin, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Diana Kennedy - General Manager - 415.257.4343

February 16, 2020

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Employee Rating

I had a great experience at Toyota marin. Keith Ural found me the best car! It’s the second one I’ve purchased at Toyota marin. They made the process super easy and Keith helped me put on my roof racks. More

by alkleinbacker
Recommend Dealer
Yes
Feb 18, 2020

Toyota Marin responded

Thank you for leaving us this review! We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Diana Kennedy - General Manager - 415.257.4343

February 06, 2020

Dealership Rating
Employee Rating

Keith is wonderful, incisive and knowledgeable. He made my car buying experience a joy. Thank you Keith. I would certainly recommend working with Keith to others. More

by rebeccagoldfarb
Recommend Dealer
Yes

Other Employees Tagged: Colt Davis

Feb 06, 2020

Toyota Marin responded

Hello Rebecca and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Keith was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Diana Kennedy - General Manager - 415.257.4343

February 01, 2020

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Employee Rating

Keith worked with my limited budget and time constraints. He was beyond helpful and supportive. He is honest and took the time with me to make sure I had the perfect car for my needs. I couldn’t recommend hi More

by shannonstirone
Recommend Dealer
Yes
Feb 04, 2020

Toyota Marin responded

Hello Shannon and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Keith was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Diana Kennedy - General Manager - 415.257.4343

January 31, 2020

Dealership Rating
Employee Rating

Keith Ural helped me find the right vehicle for my lifestyl. Keith really helped me find the best vehicle for my lifestyle. I have 4 dogs and I live in a rural area. I needed a safe and dog friendly vehicle fo More

by DL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 04, 2020

Toyota Marin responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Keith and the rest of the Toyota Marin team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Diana Kennedy - General Manager - 415.257.4343

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