Keith Thomas

Bahar has been great to work with over these past months. Bahar consistently followed up with me from the time I received their website. She was attentive and provided great customer service. Bahar consistently followed up with me from the time I received their website. She was attentive and provided great customer service. More

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Very good employees and Bahar was very friendly and helpful. She answered all of my questions. helpful. She answered all of my questions. More

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Very pleased with the service at Mazda of Roswell. They were helpful and very professional and took the time to help me get what I wanted and what I needed can’t say enough of the crew there and the p They were helpful and very professional and took the time to help me get what I wanted and what I needed can’t say enough of the crew there and the place itself. More

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We are so pleased with Elysia and Mazda of Roswell. Shortly after buying our new car from them, which was a good experience, my husband backed into something, and put a small ding in our back left cor Shortly after buying our new car from them, which was a good experience, my husband backed into something, and put a small ding in our back left corner. I knew the dealership had a person to do touch ups on cars they brought into sell so I called Elysia; explained what happened; asked if she could help. To my amazement, they could! Their touch up person did a fantastic job, looks brand new, for a reasonable price. I cannot thank Elysia Razek, our sales agent, Keith Thomas, sales manager, and John Carney, service manager, enough for all working together to make this happen! My husband was devastated and is now ecstatic with the results! . More

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Phill said as wonderful and very helpful. I am planing to get my next car in Mazda Roswell! I am planing to get my next car in Mazda Roswell! More

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Tom was great and was very professional. I would not hesitate to do business again with Tom. The dealership has low inventory and did not have the car I wanted to buy for my daughter. I m I would not hesitate to do business again with Tom. The dealership has low inventory and did not have the car I wanted to buy for my daughter. I made a reasonable offer on a car with a higher trim level and was declined. Likewise, the sales manager would not get the car we wanted from another dealership. The sales manager wanted us to wait up to 6 weeks until the dealership received a car like we wanted from the factory. I was quoted a price for the car that would arrive in 4-6 weeks. I went to Jim Ellis Mazda with my daughter and bought a car just like she wanted for a price that was a great deal lower than the quoted price I received from Mazda of Roswell. The sales price at Jim Ellis was close to the price I offered at Mazda of Roswell that was rejected. Once I bought the car, I called Tom and Paula Thompson, both of whom I had been working with, to let them know I bought a new car elsewhere and they no longer needed to spend time or energy on me. Tom was very professional and made me feel good about our new Mazda. However, Paula was not so gracious and could use some additional training. Paula made me want to take both of our Mazdas, we already owned one, someplace else for regular service even though Mazda of Roswell is the closest Mazda dealership to where we live. Paula was angry that we bought a car at another dealership and did not hesitate to let me know. I tried to explain to her that Mazda of Roswell rejected my offer to purchase a new car and wouldn’t get the car we wanted transferred from another dealership. I don’t think she wanted to hear it even though I gave Mazda of Roswell every opportunity to sell us a car. Tom was great to work with, but Paula needs some training to be a better ambassador for Mazda of Roswell and the Mazda brand. I also found inventory to be lower and the prices to be higher at Mazda of Roswell than at other dealerships. More

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I am thrilled with my service from Mazda of Roswell. My sales consultant Elysia Rezak was amazing, super knowledgeable and went the extra mile to make sure I found the best car for my needs. Because My sales consultant Elysia Rezak was amazing, super knowledgeable and went the extra mile to make sure I found the best car for my needs. Because I had recently been hit by another car and my car totalled I was very concerned about safety. My work also required certain cargo accommodations in a vehicle. Elysia encouraged me to drive several models and helped me take cargo measurements to make sure which cars would work best for my job. Elysia and her managers also took the time to locate the revised Insurance Institute crash test data to show me just how amazing Mazda performs compared with its peers. I can't recommend Mazda of Roswell and Elysia more! Thank you! More

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Jackson and the entire sales management, finance management, service, parts detail TAG/Title accounting and customer relations were all amazing with my recent transition to my 6th Mazda—a Mazda CX-9 management, service, parts detail TAG/Title accounting and customer relations were all amazing with my recent transition to my 6th Mazda—a Mazda CX-9 GT. I have been a Mazda customer since 2007 and love the way I am spoiled at the dealership. Mazda of Roswell has great teamwork! More

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We are looking for a new family car. Emmanuel was very nice in showing us the options. We are new in the US, from a corporate transfer and they were very knowledgeable on this kind of si Emmanuel was very nice in showing us the options. We are new in the US, from a corporate transfer and they were very knowledgeable on this kind of situation, showing us options to get a new lease. This is definitely counting in favor of Mazda. More

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Jackson and the whole team at Mazda of Roswell were incredible . Thanks so much for the great experience! incredible . Thanks so much for the great experience! More

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