Keith Sutton

Have always had a positive experience servicing my Kia at Jim Butler. The staff communicates well and always explains what they’re doing or what might need to be done to my vehicle. Jim Butler. The staff communicates well and always explains what they’re doing or what might need to be done to my vehicle. More

by gary-mason Verified Customer Verified Customer

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Great service department Keith was very professional and knowledgeable, plan on getting my car serviced with Jim Butler Kia everytime! knowledgeable, plan on getting my car serviced with Jim Butler Kia everytime! More

by zacharymcdermott18 Verified Customer Verified Customer

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it was a long but good visit. ..will definitely go back next time I need service ..will definitely go back next time I need service More

by niebruggece Verified Customer Verified Customer

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As always, quick and excellent service, no hassles and great all around customer service. Thank you. great all around customer service. Thank you. More

by karl.hofman Verified Customer Verified Customer

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Keith Sutton was very responsive and informative. He kept me informed of the cars progress. He kept me informed of the cars progress. More

by tfro Verified Customer Verified Customer

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All the service was excellent, the explanation was very clear and the waiting very pleasant clear and the waiting very pleasant More

by cuauh.perez Verified Customer Verified Customer

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Keith contacted me several times via email and a phone call to give me details on resolving the issue with my 2025 Sportage Ex's grille. I was greeted at the service door by a friendly service employee a call to give me details on resolving the issue with my 2025 Sportage Ex's grille. I was greeted at the service door by a friendly service employee and kept abreast by Keith of how things were progressing. While the resolution logistics took a long time, once all the pieces were put together we had a date for repair and that only took 3 hours. Keith made me feel that my car and I were important to him and Jim Butler KIA. I'm happy that I chose Jim Butler KIA rather than another KIA dealership that's actually closer to where I live. More

by jannp8486 Verified Customer Verified Customer

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Keith always greets me with a smile! !! He is always available to assist and answer any and all questions. He is one of the main reasons my family and I have been Jim Butler Kia custo !! He is always available to assist and answer any and all questions. He is one of the main reasons my family and I have been Jim Butler Kia customers since 2013. Thanks to Keith!!!! More

by dwpearce1 Verified Customer Verified Customer

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Always good service and communication. Was able to take care of all issues, even recall items in one service visit. Was able to take care of all issues, even recall items in one service visit. More

by todayscogardens Verified Customer Verified Customer

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Service was fast and was a great experience. Will definitely be coming back and telling everyone to do the same. Will definitely be coming back and telling everyone to do the same. More

by tammie.baker Verified Customer Verified Customer

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