Keith Shockency | Page 25

timely & efficient Lima Auto Mall is always timely, professional, & courteous in my years of dealing with them. You can count on them to always be honest and straightf Lima Auto Mall is always timely, professional, & courteous in my years of dealing with them. You can count on them to always be honest and straightforward More

by MSTECHSCHULTE Verified Customer Verified Customer

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As per usual the staff was courteous, professional, and looked out for me big time. Lima Auto Mall is a top notch dealer and I will continue to purchase my vehicles from them in the future. looked out for me big time. Lima Auto Mall is a top notch dealer and I will continue to purchase my vehicles from them in the future. More

by lewlowe Verified Customer Verified Customer

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excellent experience The employees in service, parts and body shop have always provided excellent service. Body repair is second to none. Excellent paint match and fit fo The employees in service, parts and body shop have always provided excellent service. Body repair is second to none. Excellent paint match and fit for the repairs. More

by jtaylor32 Verified Customer Verified Customer

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Great! Everything was perfect! The people there are very knowledgeable, friendly, and courteous. They are always trying to make sure you have a good experi Everything was perfect! The people there are very knowledgeable, friendly, and courteous. They are always trying to make sure you have a good experience when you come there. More

by BAUMGARTNERJIM Verified Customer Verified Customer

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Fabulous service! They are so knowledgeable and helpful. I’m always confident in their service . They go out of their way to make it easy to get my vehicle In. They are so knowledgeable and helpful. I’m always confident in their service . They go out of their way to make it easy to get my vehicle In. More

by MARCIA3 Verified Customer Verified Customer

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oil change came in for an oil change and check up. they found the water pump was leaking. thank goodness. I had just had it changed at another dealer a month ag came in for an oil change and check up. they found the water pump was leaking. thank goodness. I had just had it changed at another dealer a month ago. More

by diane Verified Customer Verified Customer

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Frindly and Helpful Time for an oil change, I was able to schedule an appointment in a timely and convenient manner. I would definitely return and would recommend LAM to Time for an oil change, I was able to schedule an appointment in a timely and convenient manner. I would definitely return and would recommend LAM to my friends. More

by WillieMan354 Verified Customer Verified Customer

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Old Silverado Needed Rehabilitation Jeff Taylor took charge of an initial brakes problem. One thing led to another. Truck was purchased new from this dealership 22 years ago. It has li Jeff Taylor took charge of an initial brakes problem. One thing led to another. Truck was purchased new from this dealership 22 years ago. It has limited duties these days but performs them well for my wife (titled owner) when everything is working acceptably. Jeff worked with an experienced mechanic (Donnie) who provided both good diagnosis and good actual repair. In the end, the truck was back in fine operating order and ready for my wife to use sparingly in the local area for the foreseeable future. Thanks is warranted for the guys directly involved and also to Keith Shockency for managing a quite reputable service department. Bruce Dukeman More

by hdukeman Verified Customer Verified Customer

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As always, this service department goes above and behind. Excellent service...and excellent customer-oriented, problem-solving workers. For 20 years, I have used this dealership (previously Swaneys) for all w Excellent service...and excellent customer-oriented, problem-solving workers. For 20 years, I have used this dealership (previously Swaneys) for all work on my Pontiac and Cadillac. PS. I’m still waiting on Cadillac to reinstate the convertible. More

by cherndon99 Verified Customer Verified Customer

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Service on vehicle Vehicle was in for replacement of parts that where on recall. While we were there we have an oil change,filter and tire rotation. Everything was comp Vehicle was in for replacement of parts that where on recall. While we were there we have an oil change,filter and tire rotation. Everything was completed in 2 hours which was quicker than expected with the amount of service the was being done. More

by mole1n2 Verified Customer Verified Customer

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