12 Reviews
Write a Review12 Reviews of Keith Penny
January 07, 2025
Keith solved all my concerns I was personally given a call and look forward to referring my friends and family. call and look forward to referring my friends and family. More
Other Employees Tagged: Miles Martin
January 06, 2025
To start, I want to clarify that my first review was written when I felt rushed and overwhelmed. After taking time to reflect, I feel it’s important to share the complete story of what happened. Whil written when I felt rushed and overwhelmed. After taking time to reflect, I feel it’s important to share the complete story of what happened. While I’m happy to finally have my new car, the overall experience was extremely disappointing and stressful—especially due to the unprofessional behavior of Sal Hernandez, Floor Manager. From the very beginning, there was miscommunication, delays, and a complete lack of accountability. Sal was condescending, dismissive, and inconsiderate throughout the process. At one point, he even said—and I quote—“If you don’t want the car with a broken door and keep rushing me to get it fixed, you can go somewhere else and I can sell it to someone else.” I couldn’t believe I was being spoken to that way after trusting CarVision and even turning down other offers to buy this car. This is not what I believe Dean Cafiero, President of CarVision, envisions as customer service, and it’s certainly not the level of professionalism I expected when making such a significant purchase. Sal’s behavior made the process far more stressful than it needed to be and completely lacked the accountability and care that should come with buying a car. On the positive side, I want to recognize Keith, who was extremely professional and helpful throughout the process. He worked hard to keep things moving and was patient despite the many issues I encountered. Miles was also supportive and tried to assist where he could. Unfortunately, even after completing the process, there were unresolved issues. The charging cable for my Tesla is missing, I never received a second key, and I was told I could take the car to CarVision in Trooper for inspection stickers but never got clear confirmation on that. I sincerely hope management takes this feedback seriously. No customer should have to deal with this level of stress, miscommunication, and disrespect—especially from someone in a management position Thank you again to Keith for being a bright spot in an otherwise frustrating experience. I trusted CarVision and expected better, and I hope this review helps create positive changes moving forward. More
Other Employees Tagged: Miles Martin, Marcel Taylor
November 30, 2024
Roger was a pleasure to work with during the car buying experience. He was genuine and made me feel comfortable. He worked with his team to get me the best deal and feel confident in my choice. I highly re experience. He was genuine and made me feel comfortable. He worked with his team to get me the best deal and feel confident in my choice. I highly recommend Roger and the CarVision team! More
Other Employees Tagged: Khalil Kelley, Roger Nehring
November 30, 2024
If you need a quality pre-owned vehicle, go see Roger at CarVision Maple Shade CarVision Maple Shade More
Other Employees Tagged: Roger Nehring
November 28, 2024
I would recommend this dealer to my friends and family for buying a vehicle for a reasonable price. for buying a vehicle for a reasonable price. More
Other Employees Tagged: Bradley Harmon , Sal
November 26, 2024
Great customer service, I was able to make a good deal with Brandon. Would be happy to bring more business. Thanks Brandon! with Brandon. Would be happy to bring more business. Thanks Brandon! More
Other Employees Tagged: Brandon Moreland , Davidson
November 23, 2024
Pleasant buying experience, no hassle, answered all questions. Thanks to Brandon and Keith for the support! questions. Thanks to Brandon and Keith for the support! More
Other Employees Tagged: Brandon Moreland
November 21, 2024
No other words but the best, I came in today thinking I wasn’t going to get a car, didn’t think they would even give me the time of day, it was a all day process but I felt at home the whole time, been her wasn’t going to get a car, didn’t think they would even give me the time of day, it was a all day process but I felt at home the whole time, been here since 11am it’s now 3:30 and I’m going home with new Tesla, Brandon and his manager (Keith) was extremely helpful. More
Other Employees Tagged: Brandon Moreland
November 08, 2024
It was a pleasant relaxed atmosphere. Very knowledgeable and hardworking staff. Overall a great experience. Very knowledgeable and hardworking staff. Overall a great experience. More
Other Employees Tagged: Brandon Moreland, Siobhan Petrick , Spanish woman in registration and title dept
November 02, 2024
Derek was super amazing and very helpful…I had the best experience will tell everyone experience will tell everyone More
Other Employees Tagged: Derek Phillips