Keith Penny
Keith Penny at Carvision.com - Maple Shade
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Keith Penny

Manager

Carvision.com - Maple Shade

2791 NJ-73
Maple Shade, NJ 08052

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4.7
12 Reviews
4.7

12 Reviews

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12 Reviews of Keith Penny

January 07, 2025

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Employee Rating

Keith solved all my concerns I was personally given a call and look forward to referring my friends and family. More

by Ericmurchison
Recommend Dealer
Yes

Other Employees Tagged: Miles Martin

Jan 07, 2025

Carvision.com - Maple Shade responded

Mr. Ericson Thank you so much for your valuable feedback. We have reviewed all the issues you raised and truly appreciate you recognizing the efforts of one of our team members in providing a positive experience. We are committed to continuously improving and ensuring we deliver a remarkable experience moving forward.

January 06, 2025

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To start, I want to clarify that my first review was written when I felt rushed and overwhelmed. After taking time to reflect, I feel it’s important to share the complete story of what happened. Whil More

by Ericmurchison
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Miles Martin, Marcel Taylor

Jan 07, 2025

Carvision.com - Maple Shade responded

Mr. Murchison Thank you for taking the time to reflect and share your complete experience. We sincerely apologize for the stress and frustration you encountered throughout the process, and we deeply regret that your interaction with one of our team members: this is not the level of professionalism you deserve. This is certainly not the experience we aim to provide, and we take your feedback seriously. We are committed to ensuring that every customer is treated with respect and receives the highest level of service, and we will be addressing your concerns with our team to prevent such issues from occurring in the future. It’s disheartening to hear that the communication and accountability you received were lacking, especially from a manager. This is not aligned with the standard we strive to uphold at CarVision. On a positive note, we are glad to hear that Keith and Miles were able to assist you during the process, and we appreciate your recognition of their efforts. We also apologize for the unresolved issues you’ve mentioned, such as the missing charging cable, second key, and the inspection sticker details. Please reach out to us directly so we can work to resolve these matters promptly. Thank you again for your valuable feedback. We truly appreciate your trust in CarVision, and we are committed to learning from this experience to provide better service moving forward.

November 30, 2024

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Roger was a pleasure to work with during the car buying experience. He was genuine and made me feel comfortable. He worked with his team to get me the best deal and feel confident in my choice. I highly re More

by celestesullivan14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Khalil Kelley, Roger Nehring

Dec 02, 2024

Carvision.com - Maple Shade responded

Thank you for the fantastic review! We're so glad to hear that Roger made your car-buying experience comfortable and stress-free. It's great to know he worked with his team to get you the best deal and helped you feel confident in your choice. We truly appreciate your recommendation and are grateful for your kind words. If you need anything else, don’t hesitate to reach out. Thanks again for choosing CarVision!

November 30, 2024

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If you need a quality pre-owned vehicle, go see Roger at CarVision Maple Shade More

by j.m.ellis2013
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Roger Nehring

Dec 02, 2024

Carvision.com - Maple Shade responded

Thank you for the great recommendation! We're thrilled to hear that Roger at CarVision Maple Shade helped you find a quality pre-owned vehicle. We truly appreciate your feedback and are happy to know you had a positive experience. If you need anything else, don’t hesitate to reach out. Thanks again for choosing CarVision!

November 28, 2024

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I would recommend this dealer to my friends and family for buying a vehicle for a reasonable price. More

by nomomoneyg
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Recommend Dealer
Yes

Other Employees Tagged: Bradley Harmon , Sal

Nov 28, 2024

Carvision.com - Maple Shade responded

Thank you so much for your kind recommendation! We're thrilled to hear that you had a positive experience with us and felt that our prices were reasonable. We truly appreciate your support and trust in recommending us to your friends and family. If you or anyone you know needs assistance in the future, we're always here to help. Enjoy your vehicle, and thanks again for choosing us!

November 26, 2024

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Great customer service, I was able to make a good deal with Brandon. Would be happy to bring more business. Thanks Brandon! More

by biz13
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Moreland , Davidson

Nov 27, 2024

Carvision.com - Maple Shade responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience working with Brandon and were able to make a great deal. We truly appreciate your support and would love to assist you again in the future. Thanks for choosing us, and we look forward to welcoming you back for more business!

November 23, 2024

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Pleasant buying experience, no hassle, answered all questions. Thanks to Brandon and Keith for the support! More

by shawdaniel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Moreland

Nov 25, 2024

Carvision.com - Maple Shade responded

Thank you for the great review! We're so happy to hear that you had a pleasant, hassle-free buying experience and that Brandon and Keith were able to provide you with the support you needed. We truly appreciate your feedback and are glad we could assist you. If you ever need anything in the future, don’t hesitate to reach out. Thanks again for choosing CarVision! 😊🚗

November 21, 2024

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No other words but the best, I came in today thinking I wasn’t going to get a car, didn’t think they would even give me the time of day, it was a all day process but I felt at home the whole time, been her More

by Rasheen Brown
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Moreland

Nov 21, 2024

Carvision.com - Maple Shade responded

Wow, thank you so much for sharing your experience! We're thrilled to hear that Brandon and Keith were able to make your visit a positive one, and that you left with a new Tesla! We know car shopping can sometimes feel overwhelming, but we're so glad you felt at home throughout the process. Your trust means a lot to us, and we’re happy we could help you find the perfect car. If you ever need anything else, don’t hesitate to reach out. Enjoy your new Tesla!

November 08, 2024

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It was a pleasant relaxed atmosphere. Very knowledgeable and hardworking staff. Overall a great experience. More

by jeffcoar83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Moreland, Siobhan Petrick , Spanish woman in registration and title dept

Nov 08, 2024

Carvision.com - Maple Shade responded

Thank you for the wonderful review! We're so glad to hear that you had a relaxed and enjoyable experience with us. Our team works hard to provide a welcoming atmosphere and great service, so it's great to know that came through during your visit. We truly appreciate your feedback and look forward to serving you again in the future. If you need anything, don’t hesitate to reach out! 🚗✨

November 02, 2024

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Derek was super amazing and very helpful…I had the best experience will tell everyone More

by rhianna.hurst
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Derek Phillips

Nov 04, 2024

Carvision.com - Maple Shade responded

Thank you for your fantastic feedback! We’re thrilled to hear that Derek provided you with an amazing and helpful experience. It’s wonderful to know that you enjoyed your time with us, and we appreciate you sharing your positive experience with others. If you need any further assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!

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