Keith Pedrick

Andrew Rodriguez has been very helpful & I would recommend him to anyone wanting to buy a Cadillac. recommend him to anyone wanting to buy a Cadillac. More

by JUDY3180 Verified Customer Verified Customer

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The sales process was very smooth and efficient despite the amount of questions we peppered Keith Pedrick with. We purchased 2 cars and traded in 1 in a 4 day window. Keith & Glen were great to work with. the amount of questions we peppered Keith Pedrick with. We purchased 2 cars and traded in 1 in a 4 day window. Keith & Glen were great to work with. The reason that it's not 5 stars however is due to an issue with administration and the excess payoff of our traded-in car. Having to wait close to a month for a check because of a clerk error is not really that great of a look. It might not have been that big of a deal if the communication had been better. Leaving messages for people and them not returning your call is an issue. Having to chase people down just to get information about money owed to you is not great. I can imagine if the situation were reversed, I would've been hounded day and night. I haven't had to visit the Service Center yet but I am hopeful they are better than Regal. Regal's Service Center is the sole reason I went looking elsewhere. (Poor Regal catching strays on a review not even meant for them) Overall, the buying process and the finance office at Cadillac Lakeland were smooth processes. Nothing hidden, no xx, good back and forth conversation. More

by BMELZARD Verified Customer Verified Customer

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I had a very positive experience with this dealership. They were very responsive with all my questions. They were very responsive with all my questions. More

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They were all very polite, efficient, informative and we were done in a timely manner. were done in a timely manner. More

by GLENJAMESIII Verified Customer Verified Customer

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We were treated well. Keith explained all the car's features and he listened when we said what we were willing to pay as a monthly payment. Keith explained all the car's features and he listened when we said what we were willing to pay as a monthly payment. More

by DEBJPAUL2004 Verified Customer Verified Customer

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Everyone is very friendly and helpful; however, it takes a long time to go through the finance part even though it was a cash sale. Our dealer Keith is extremely knowledgeable about the cars and helped u a long time to go through the finance part even though it was a cash sale. Our dealer Keith is extremely knowledgeable about the cars and helped us by explaining all the electronics. More

by DNOVOTNY0406 Verified Customer Verified Customer

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