Keith Osbourne-Walker

This was the worst experience dealing with a dealership! ! I would never recommend Nissan to anyone I care and love! No excuses for my car to be in the shop for three weeks! Keith was the absolute lazy unpro ! I would never recommend Nissan to anyone I care and love! No excuses for my car to be in the shop for three weeks! Keith was the absolute lazy unprofessional unkind person I’ve ever met! They overcharged me order parts without my approval!! So many things went wrong! I’m just frustrated with Nissan of the Bronx right now!!!!! More

by TYEMA27 Verified Customer Verified Customer

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I called right after I left and left 2 voicemails for the service director, which I have not received responses to. After about 5 minutes of driving away from the shop, the check engine light came back on service director, which I have not received responses to. After about 5 minutes of driving away from the shop, the check engine light came back on when I was told that all codes were cleared. At the same time, the brakes also continued to squeak, after being told they were fixed. Should have known when several people were already complaining when I got there. More

by CARITA21594 Verified Customer Verified Customer

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Great customer service Don't go at noon, you will have to wait another hour before your work starts to wait another hour before your work starts More

by SONNY919 Verified Customer Verified Customer

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Good service my was clean when returning to me. Would like to continue having my car service there again. Would like to continue having my car service there again. More

by LOCO8604 Verified Customer Verified Customer

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I gave Keith a 10 is when he says it will be ready in two hours or three hours. It will be ready at that time. I have trust in him. Thank you very much. hours or three hours. It will be ready at that time. I have trust in him. Thank you very much. More

by RUDY.RIDDOCK56 Verified Customer Verified Customer

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very professional mr walker explained to me my contract and what I needed to do as far as getting my vehicle when the repairs was finished. He also called me for pick up and what I needed to do as far as getting my vehicle when the repairs was finished. He also called me for pick up More

by EZE273 Verified Customer Verified Customer

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This location has friendly and fast service. Thank you for the help on the oil change. Thank you for the help on the oil change. More

by STEVEN_LIRIANO Verified Customer Verified Customer

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The service team was helpful, professional and kind. They kept me informed throughout the service. Kevin was informative and professional. Good teamwork. They kept me informed throughout the service. Kevin was informative and professional. Good teamwork. More

by SPENCERMAURICE Verified Customer Verified Customer

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Service department visit was pleasant, stress free, and quick. My advisor Keith Osbourne-Walker was great. quick. My advisor Keith Osbourne-Walker was great. More

by DOUBLEAA69 Verified Customer Verified Customer

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I had a great experience. The service department was highly knowledgeable. Thank you, Nissan, for the work. The service department was highly knowledgeable. Thank you, Nissan, for the work. More

by GSPENCE Verified Customer Verified Customer

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