Keith Jerszyk
Keith Jerszyk at Toyota of Nashua

Keith Jerszyk

General Sales Manager

Toyota of Nashua

10 Marmon Dr
Nashua, NH 03060

3.6
6 Reviews
3.6

6 Reviews

Write a Review

6 Reviews of Keith Jerszyk

July 28, 2024

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Employee Rating

I am always satisfied with the excellent service. The communication is great. Lee was very good. I also appreciate how comfortable you make us while we wait for our service to be completed. More

by lswaney54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee

Jul 29, 2024

Toyota of Nashua responded

Thank you for sharing your positive experience! We're glad to hear that Lee and the team at McGovern Toyota of Nashua provided excellent service and made your visit comfortable. We appreciate your support!

June 21, 2024

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Employee Rating

Leased my Tundra at Toyota of Nashua, the whole team here is on point. From start to finish , everyone I encountered was professional, informative and accommodating, thank you Toyota Nashua loving my new tru More

by kph9213
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle

Jun 24, 2024

Toyota of Nashua responded

Thank you for the fantastic feedback! We're delighted to hear that our team at McGovern Toyota of Nashua provided a professional and accommodating experience. Keith and Kyle will appreciate the shoutout! Enjoy your new Tundra!

May 25, 2024

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Employee Rating

Visited another Toyota dealer prior to going to Toyota of Nashua. Toyota of Nashua beat the other offer by thousands of $, and provided a better warrantee, for the same make, model, and options. More

by Clarke
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Rob Weiss , Rashid Abdo

May 27, 2024

Toyota of Nashua responded

Clarke, we're delighted to hear that McGovern Toyota of Nashua could offer you a better deal and warranty. Thanks for choosing us!

February 07, 2024

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Employee Rating

Toyota of Nashua has the worst, most unorganized service department I have ever seen. When I bought my car in Manchester, it took them a week to fix two things that I later found out was more than what they More

by Parentkayla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 12, 2024

Toyota of Nashua responded

Good morning Kayla, Thank you for taking the time to leave us a review about your experience with us. Unfortunately with these types of systems installed in vehicles, it does require you to be present to enable the device so work can be performed on the vehicle. In most cases, the unit provider will speak to one of our representatives so we can make them aware that the vehicle is in for service and they’ll override the system so our technicians can service the vehicle. In this case and for whatever reason, they would not override the unit and that’s why your presence is necessary. I understand it’s an inconvenience but we’re powerless over the situation. My service department can elaborate further and answer any additional questions you may have and hopefully, we can get this handled ASAP. Thank you again for your time. Sincerely, Keith Jerszyk General Manager Toyota of Nashua kjerszyk@mcgovernauto.com

Feb 12, 2024

Parentkayla responded

I completely understand and I did not mind having to sit there to help out as I know the device is not Toyota’s fault. My issue was that my appointment was for Thursday 2/1/24 and the process of even starting my service wasn’t started until Monday 2/5/24. To me that is unacceptable. If I have an appointment, the date of my appointment is the day my service should begin. And when I speak with my service representative to let them know I will be there at this time on this day to be able to sit with the car when they look it over, if they say yes that works, when I arrive to do so I shouldn’t be told the machanic is busy we cannot do it (despite giving me the green light for that time), leaving my car to be pushed back another day. I now have my car back, and although the problem was not fixed, I do appreciate the mechanic’s time and effort to find the problem and I thank service rep. Manny for his help and attentiveness in making sure my car was being taken care of.

August 14, 2023

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Employee Rating

I sent multiple quote requests and tried to email Keith J the general manager and Zac Casey. I never got a response to my quote requests. I guess they aren’t looking for customers. More

by CB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Alex Casey, Zac Casey

Aug 21, 2023

Toyota of Nashua responded

Hi CB, thank you for leaving us a review. Here at McGovern Toyota of Nashua, we strive for the highest level of customer service and it saves we may have dropped the ball here. We have reached out a few times with no luck; however, we would love to get a better understanding of what happened, not only for an opportunity to make it right but so we can avoid this from happening again in the future. At your earliest convenience, please reach out to our General Manager, Keith Jerszyk at 603-816-2858, or via email at kjerszyk@mcgovernauto.com. Thank you.

November 08, 2022

Dealership Rating
Employee Rating

Been to service 5 times and my brakes still vibrate. They won’t do anymore for me, I was told by corporate that it leaves the shop working fine. Problem is within 2-3 days the brakes are vibrating aga More

by suemansor
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jeff Price, Alyson Mallinder

Nov 08, 2022

suemansor responded

Looking for response

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