Keith Fernando
Keith Fernando at Seattle Hyundai
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Keith Fernando

Service Advisor

Seattle Hyundai

14005 Aurora Avenue
Seattle, WA 98133

Contact Me
4.6
10 Reviews

I am here to help with any car related situation. Please feel free to contact me on my direct line (206) 440-2322.

Dealership Experience

1 yr, 8 mos

Industry Experience

9 yrs, 6 mos

Specialties & Trainings

Hyundai Certified Expert Service Advisor

4.6

10 Reviews

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10 Reviews of Keith Fernando

February 22, 2025

Dealership Rating
Employee Rating

We've enjoyed Hyundai of seattle for more than 10 years. Quality service and workmanship and their professional and friendly staff keep us returning! More

by DENNISPARON8753
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marco D., Ana Alvarez

February 17, 2025

Dealership Rating
Employee Rating

The car 12v battery is still dying after “fixing” the defects with the recall. They didn’t fix the problem and I’m so annoyed with Hyundai!! More

by YOUNGJI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 17, 2025

Seattle Hyundai responded

YOUNGJI - thank you for letting us know about your experience with your vehicle. I'm sorry that it did not get fixed the first visit in. I'd like to offer for you to bring it back in so we can have our shop foreman help work on it, I'm positive we can fix this concern for you. Please email me at Derek@SeattleHyundai.com and I'll set up a date/time to get you back in. Thank you, Derek Carroll Service Director Seattle Hyundai

February 16, 2025

Dealership Rating
Employee Rating

We've been going to your facility for more than 10 years and the quality of service has always been good. However, we didn't think things could get better, but it did, this time around. Thank you Keith a More

by DENNISPARON8753
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marco D., Ana Alvarez

February 12, 2025

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Employee Rating

Keith in the service department handled the recall service and two other complaints professionally and completely. He maintained communication as we waited and helped through the process. The techni More

by marcie kellegrew
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 03, 2025

Dealership Rating
Employee Rating

The lack of communication is totally unacceptable. I called the service department 12 times and no one answered the phone. I eventually called the manager Derek and Derek said he would find out about More

by ZCARTER2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Derek the Manager gets a 1 star

January 31, 2025

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Employee Rating

I am a costumer for more then 18 years, I am very satisfied whit all the services More

by DIETERR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marco D., Ana Alvarez

January 24, 2025

Dealership Rating
Employee Rating

We had great experience. Marco was fantastic. Friendly, focused and great communication. Would highly recommend! Thanks Marco More

by rcarlisle0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marco D., Ana Alvarez

December 25, 2024

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Employee Rating

Great service and appreciate the loaner car. Wish it was easier to get in touch with the service department is my only wish list item More

by Sheryl.mclaren
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marco D., Ana Alvarez

December 16, 2024

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Employee Rating

The service is great, BUT the waiting time to reach someone is terrible. So, it needs to be better More

by BRISENODIANA
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Marco D., Ana Alvarez

December 11, 2024

Dealership Rating
Employee Rating

Service oil change to car was done promptly and recall was addressed. Bla bla bla, now you have your 15 words! More

by JR46CHAMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marco D., Ana Alvarez

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