

I am here to help with any car related situation. Please feel free to contact me on my direct line (206) 440-2322.
Read moreDealership Experience
2 yrs
Industry Experience
9 yrs, 10 mos
Specialties & Trainings
Hyundai Certified Expert Service Advisor
27 Reviews
Write a Review27 Reviews of Keith Fernando
June 22, 2025
Very easy to schedule appt. Anna was very helpful and followed up to make sure we had all we needed. Anna was very helpful and followed up to make sure we had all we needed. More
Other Employees Tagged: Marco D., Ana Alvarez
June 17, 2025
We had a great experience! Abdul, our sales guy, helped us zero in on what we wanted in no time and got an amazing deal for us! We love our Ioniq 5!!! Thanks Seattle Hyundai Abdul, our sales guy, helped us zero in on what we wanted in no time and got an amazing deal for us! We love our Ioniq 5!!! Thanks Seattle Hyundai More
Other Employees Tagged: Ashley L., Mustaf Abdulkadir, Marco D., Matt Trujillo, Ryan Walen, Rachel Walen, Kasim Sabir, Ana Alvarez
June 07, 2025
Great cars. Great prompt professional service. Friendly. Curteous. Answered our questions capably. Call backs timely. Great prompt professional service. Friendly. Curteous. Answered our questions capably. Call backs timely. More
Other Employees Tagged: Mustaf Abdulkadir, Kasim Sabir
May 25, 2025
Excellent customer service, very on top of customer relations. Go out of their way to perform required maintenance. relations. Go out of their way to perform required maintenance. More
Other Employees Tagged: Marco D., Ana Alvarez
May 23, 2025
My regular tune up went well and the outcome of my service was even better than expected. My service agent Keith was helpful and explained everything to me thoroughly so that I will know what to expec service was even better than expected. My service agent Keith was helpful and explained everything to me thoroughly so that I will know what to expect, coming up. My car was ready on the early side of the anticipated time. More
May 19, 2025
Keith and the team have been very helpful getting our issue with the Santa Fe warranty all figured out. Including supplying a loaner for us thru enterprise which those guys are awesome too. Thank you! issue with the Santa Fe warranty all figured out. Including supplying a loaner for us thru enterprise which those guys are awesome too. Thank you! More
May 14, 2025
Avoid, avoid, avoid. They neglected to do an required update that voided my warrantee. When the engine literally exploded because of update related issue they refused to They neglected to do an required update that voided my warrantee. When the engine literally exploded because of update related issue they refused to take responsibility for it despite the fact that it was serviced by them twice the same year the recall was issued. I was shocked and disappointed by their unwillingness to take responsibility for their oversight. They didn't dispute that they had seen the car or that they neglected to do the update. They just weren't willing to take responsibility for replacing the engine, which would have been covered under warrantee had the recall been done. That car was the most important asset I had and was bought for me by my dad who passed two years. It felt personal and was very painful when they stonewalling me at every step and then after I was finally able to establish that they were at fault, they literally said they could do it, probably should do it, but weren't going to fix my car or do anything to make me whole. More
Other Employees Tagged: Derek Caroll, David Grainger
May 10, 2025
While trying to update my Hyundai maps, something went wrong and my screen was stuck in a constant loop. I tried so many different things to fix it but it wouldn’t reset so I took it in to the dealership. wrong and my screen was stuck in a constant loop. I tried so many different things to fix it but it wouldn’t reset so I took it in to the dealership. I was worried that it was going to need to be replaced but both Trevine and Keith helped to solve the issue! They were honest the whole time and only charged me for a half hour of labor out of kindness for all me efforts to fix it myself. I was really impressed by their customer service and ability to fix my screen! More
Other Employees Tagged: Keith from tech was the one who fixed it!
May 05, 2025
Ana is a great help and a pleasure to work with. i will be returning for more work here i will be returning for more work here More
Other Employees Tagged: Marco D., Ana Alvarez
