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Keith Davis
Keith Davis at Acura of Berlin

Keith Davis | Page 31

Service Advisor

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

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4.8
365 Reviews
4.8

365 Reviews

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365 Reviews of Keith Davis

April 15, 2023

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Employee Rating

Very positive experience ~ clean establishment, comfortable waiting area, friendly and efficient staff. Highly recommend Acura of Berlin More

by djcooley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Hastey

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Apr 16, 2023

Acura of Berlin responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura of Berlin. Tony Braglia General Manger 860-829-3780

April 14, 2023

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Found everyone to be friendly, knowledgeable and helpful with everything that needed to be done. More

by bob.tammy
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Service Time
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Recommend Dealer
Yes
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Apr 14, 2023

Acura of Berlin responded

Bob, Thanks for sharing your experience with Acura of Berlin. Keith and our team appreciate your business and hope to see you again soon! Tony Braglia General Manger 860-829-3780

April 13, 2023

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They are polite yet professional at Acura of Berlin. I always get things done smoothly and highly recommend them ! More

by SDuchesne
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jason Hastey, Jessica Sharpe

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Apr 14, 2023

Acura of Berlin responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura of Berlin. Tony Braglia General Manger 860-829-3780

April 12, 2023

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All members of the Acura are always prompt & polite. The dealership is spotless and always stocked with bottled water & snacks in the.waiting area More

by RMKOCHAN24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Hastey

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Apr 13, 2023

Acura of Berlin responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura of Berlin to be a positive one. Please don't hesitate to reach out if you need anything else. We're always happy to help. Tony Braglia General Manger 860-829-3780

April 11, 2023

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Employee Rating

I came in for new brakes Reason I gave four stars I mentioned my rear tire slowing loosing air. After job was done I was told by Keith that tire could not be repaired I needed a new tire. I took my c More

by malhartfield
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Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 12, 2023

Acura of Berlin responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. We’re sorry your visit didn’t go as planned and would love the opportunity to touch base with you and address your concerns once we’ve been able to get the whole story. Tony Braglia General Manger 860-829-3780

April 11, 2023

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I bought my 2018 Acura RDX about two years ago. Since then, Acura of Berlin Staff have provided excellent professional service. I would not take my Acura anywhere else. PFB 4/11/23 More

by pbutkovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Hooker, Jessica Sharpe, Rich Bird, Service Manager

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Apr 12, 2023

Acura of Berlin responded

Thanks for sharing about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon! Tony Braglia General Manger 860-829-3780

April 10, 2023

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Always a great experience. No nonsense approach to ensuring everything that needs to be serviced is taken care of...thanks! More

by LANDIN0S
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Recommend Dealer
Yes

Other Employees Tagged: Jason Hastey, Jessica Sharpe

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Apr 10, 2023

Acura of Berlin responded

Thanks for sharing your thoughts about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon! Tony Braglia General Manger 860-829-3780

April 10, 2023

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Love the dealer love the place and will always take my car there for everything More

by GRATIA.STEWART
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Recommend Dealer
Yes
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Apr 10, 2023

Acura of Berlin responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura of Berlin to be a positive one. Please don't hesitate to reach out if you need anything else. Tony Braglia General Manger 860-829-3780

April 10, 2023

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Employee Rating

This is my second service. After each service I have an issue with my tire - nail in tire the first time, second time there was a bubble defect in tire. Both times needed new t More

by Dcsome
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jason Hastey, Jessica Sharpe

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Apr 10, 2023

Acura of Berlin responded

Thank you for this feedback. I'm glad you were able to discuss the situation with my service manager . By all means if your tire was damaged in our shop we would take care of your concern . After reviewing the video of your arrival at the dealer ship unfortunately the bubble on your tire was present upon arrival . We would be more than happy to assist you with the repair if you would like . I'm sorry that it was not brought to your attention while you were here . Tony Braglia General Manger 860-829-3780

April 10, 2023

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Employee Rating

The staff is polite and prompt. I was greeted and they even washed my car! More

by CAMPYKATH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Hastey, Jessica Sharpe

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Apr 10, 2023

Acura of Berlin responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Tony Braglia General Manger 860-829-3780

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