3 Reviews
Write a Review3 Reviews of Keith Castle
March 12, 2021
Took my 2019 tundra in for a fuel pump recall which required removal of the gas tank. When the work was completed I look up under the truck at the gas tank and notice the bolt that secures the tank onl required removal of the gas tank. When the work was completed I look up under the truck at the gas tank and notice the bolt that secures the tank only had a couple of threads holding it. After showing the service guy he put it back on the lift to correct. They apologized,but I have lost confidence in this dealership. This should not happen, a mechanic always double checks his work. More
October 08, 2015
oil appt Service center is Excellent. Very Friendly and Helpful. Wait time was under 20 min. And very comfortable. I will be returning for future visits. Thank Service center is Excellent. Very Friendly and Helpful. Wait time was under 20 min. And very comfortable. I will be returning for future visits. Thanks TOK More
June 09, 2015
Friendly, competent, great dealership We purchased a. New Sequoia Limited. Couldn't be happier with the Sales Consultant and support staff. Mark was very helpful in showing us our possib We purchased a. New Sequoia Limited. Couldn't be happier with the Sales Consultant and support staff. Mark was very helpful in showing us our possible choices answering all of our questions. Steve met us and truly showed us that he wanted our business. Once we purchased the vehicle, Kristen was more than helpful in explaining the ins and outs of the controls giving us a great overview of the systems. Then she and Mark gave us a hands-on demonstration in the vehicle. The vehicle was nicely detailed and fueled at pickup. Couldn't ask for better service. They treated us as friends and valued customers. I'd recommend this dealership to anyone. More
Other Employees Tagged: Joe Stuffle, Mark Wells, Steve (manager)