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Keith Caliguari
Keith Caliguari at Salerno Duane Ford
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Keith Caliguari

Service Manager

Salerno Duane Ford

245 Broad St
Summit, NJ 07901

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4.9
28 Reviews

Dealership Experience

21 yrs, 2 mos

Industry Experience

35 yrs, 3 mos

4.9

28 Reviews

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28 Reviews of Keith Caliguari

January 31, 2025

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Employee Rating

The best service team and experience in the business! !! Always a pleasure dealing with Heather and team. More

by lou.kruk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Nicastro, Samantha Hanlein, Carrie Howard

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January 18, 2025

Dealership Rating
Employee Rating

Heather and Samantha were fantastic in their manner and their service and also were very knowledgeable! Great job! Thank you ! More

by SGBIRCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Nicastro, Samantha Hanlein, Carrie Howard

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October 04, 2024

Dealership Rating
Employee Rating

The service team is very helpful in describing what work is being done and at what cost. More

by jenandgene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Nicastro, Samantha Hanlein, Carrie Howard

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Oct 07, 2024

Salerno Duane Ford responded

We really appreciate you taking the time to leave us your feedback and 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

October 01, 2024

Dealership Rating
Employee Rating

Good communication, prompt scheduling availability and thorough service appointment. Would definitely recommend Solerno Duane for any service needs. More

by DTHOMAS34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Nicastro, Samantha Hanlein, Carrie Howard

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Oct 02, 2024

Salerno Duane Ford responded

Thank you for taking the time to share your feedback and for leaving a 5-star review! Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.

September 10, 2024

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Employee Rating

Fast service they will also give updates regarding my suv service needed and flexibility providing a loaner car I recommend to anyone. More

by quezada2204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Nicastro, Samantha Hanlein, Carrie Howard

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Sep 23, 2024

Salerno Duane Ford responded

Thank you for your recommendation and taking the time to leave us a 5-star rating! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!

August 19, 2024

Dealership Rating
Employee Rating

I brought my husband's truck in for his routine service. While the truck was there, Salerno Duane took care of a windshield wiper recall. Happy hubby, happy wife, happy life. Everyone is always incredibly More

by fishstriper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Howard

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Aug 19, 2024

Salerno Duane Ford responded

Thank you for taking the time to leave us your feedback and a 5-star rating! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!

August 19, 2024

Dealership Rating
Employee Rating

It was a very pleasant experience. Everyone helped resolving my car problem. I would recommend this service center to other ford owners More

by omgbabyboy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Nicastro, Samantha Hanlein, Carrie Howard

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Aug 29, 2024

Salerno Duane Ford responded

Thank you very much for your recommendation and 5-star review! We are happy that our team was able to resolve the issue with your car quickly and efficiently. Customer satisfaction is our top priority and we are here to help you at any time. Please do not hesitate to contact us if you need further assistance.

August 14, 2024

Dealership Rating
Employee Rating

Very poor communication and unfriendly staff. Purposely ignore phone calls when you’re inquiring about vehicle. More

by NFOLK7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Heather Nicastro, Samantha Hanlein, Carrie Howard

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Aug 19, 2024

Salerno Duane Ford responded

Sorry to hear that you were not happy with your experience. Customer service is very important to us, so your feedback means a lot. Our sales and service teams do their best to accommodate all of our customers needs. If there is anything we can do to help please feel free to reach out to us directly.

May 20, 2024

Dealership Rating
Employee Rating

Keith always explains whatever repairs need to be done and what are just things to watch. Excellent service and communication. More

by BJSERVIDIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 21, 2024

Salerno Duane Ford responded

Thank you for your positive feedback and 5-star review. We are pleased that our team was able to provide you with professional and attentive service . Your satisfaction is our top priority and we are here to help you at any time. We appreciate your business look forward to working with you again in the future.

May 18, 2024

Dealership Rating
Employee Rating

The team did a great job finding my issue and making sure it was fixed. More

by MGNIAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Nicastro, Samantha Hanlein, Carrie Howard

Report | Print
May 21, 2024

Salerno Duane Ford responded

Thank you sharing your experience and 5-star review. We are happy that our team was able to resolve the issue with your car quickly and efficiently. Customer satisfaction is our top priority and we are here to help you at any time. Please do not hesitate to contact us if you need further assistance. We look forward to working with you again in the future.

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