Keith Bradshaw
Keith Bradshaw at Southern Chrysler Dodge Jeep Ram Newport News

Keith Bradshaw

Service Manager

Southern Chrysler Dodge Jeep Ram Newport News

12629 Jefferson Ave
Newport News, VA 23602

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4.4
176 Reviews
4.4

176 Reviews

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176 Reviews of Keith Bradshaw

July 18, 2025

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Employee Rating

Ease of scheduling online. Typical wait for inspection. Clean facility. Merchandise available for purchase. Quiet waiting room. More

by TIFFANYGERGEL
Service Price Transparency
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Recommend Dealer
Yes
Jul 18, 2025

Southern Chrysler Dodge Jeep Ram Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 18, 2025

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Service Advisor always a great help. Good customer service. Will recommend to family n friends More

by latinprinces33
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Recommend Dealer
Yes

July 18, 2025

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Appointment for inspection, taken on time. Friendly service. Nice atmosphere. Comfortable waiting room. Nice clothing selections. More

by SKIDROWE03
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Recommend Dealer
Yes
Jul 18, 2025

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 17, 2025

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Lack of understanding and communication. Failure to fully commit to correcting my concerns and issues. Returned my vehicle to me without fixing the problem. Because they were confused on wha More

by ANDREA_SNIDER
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Recommend Dealer
No
Jul 18, 2025

Southern Chrysler Dodge Jeep Ram Newport News responded

We value and appreciate your business, Andrea. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

July 17, 2025

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They do great work. The AI tech is new and took a while to get used too. Friendly staff. More

by 2JHARTS
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Recommend Dealer
Yes
Jul 18, 2025

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 17, 2025

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The area was easy to find and access and very clean. The people were friendly. The inspection was very quick . More

by nyflalga
Service Price Transparency
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Recommend Dealer
Yes
Jul 18, 2025

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 17, 2025

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Communication is horrible. Was promised the car in several occasions and I would have to call and confirm it was ready it wasn’t. Was told the service tech was no communication More

by pommom2x
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Recommend Dealer
No
Jul 18, 2025

Southern Chrysler Dodge Jeep Ram Newport News responded

Donna. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

July 16, 2025

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I was greeted by a friendly woman. She checked my truck in and kept me posted on the progress. The gentleman that came to get me when my truck was done was extremely friendly and knowl More

by ORTHOACE2
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Recommend Dealer
Yes

July 16, 2025

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This was my second time work with the dealership and I must say so far I am impressed. The staff are professional and hard working and do a great job at keeping the customer informed! More

by Camdetr
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Recommend Dealer
Yes

Other Employees Tagged: Jermaine Johnson handled the service and did an excellent job!

July 16, 2025

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Service was done and was completely satisfied. But you're hourly rate is very costly it shouldn't be that expensive for the average person. More

by melvin.howard
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Recommend Dealer
Yes
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