

Keith Bradshaw
Service Manager
Southern Chrysler Dodge Jeep Ram Newport News
12629 Jefferson Ave
Newport News, VA 23602
120 Reviews
Write a Review120 Reviews of Keith Bradshaw
June 02, 2025
Toke my 2010 Wrangler in because of a knocking noise it was making. Service Techs did a diagnostic test and turned out to be the lifter's. The Tech who replaced the lifter's ended putting them in not oiled was making. Service Techs did a diagnostic test and turned out to be the lifter's. The Tech who replaced the lifter's ended putting them in not oiled up. My motor was blown because of that. The manager of the service department tried to say my Jeep came in like that. The Jeep has been there over a month and you now want to say the motor has been blown all along. Don't think so. This past month there has been little to no commutation. Every time we get told our car will be ready the day comes and goes and no word. We have to reach out just to be told it will be another week. Can not get ahold of the General Manger or Service manager. Every time we call all they want to do is try and put me in a new car! I will not buy a car from this place. Save your money and your time. More
June 02, 2025
It was a nightmare to get an appointment, then the service department claimed several faults on inspection, at least two of which where false. They said my battery was bad and needed to be replaced (I service department claimed several faults on inspection, at least two of which where false. They said my battery was bad and needed to be replaced (I had it tested and it is fine) and they said my left taillight is out when it isn’t! I will NEVER take a vehicle to get serviced here again and I believe this dealership deliberately tries to charge customers for work that doesn’t need to be done. More





