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Keiara Lluberes
Keiara Lluberes at Greenway Kia West

Keiara Lluberes

Service Advisor

Greenway Kia West

3407 West Colonial Dr
Orlando, FL 32808

4.5
131 Reviews
4.5

131 Reviews

Write a Review

131 Reviews of Keiara Lluberes

November 14, 2025

Dealership Rating
Employee Rating

Kia west was very dismissive, and did not strive for customer satisfaction. After several attempts to address the same concern. More

by AnishaR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jesse Martins, Tony Nguyen

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November 13, 2025

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Employee Rating

Great customer service. They kept me informed of the status of my cat They were courteous and knowledgeable. More

by Irvcarmoi
Recommend Dealer
Yes

Other Employees Tagged: Keiara Lluberes

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November 11, 2025

Dealership Rating
Employee Rating

Excellent service advisor. Highly recommended. No complaints. Survey annoying to complete with minimum word count. More

by dr.akram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Jones, Charles Ward, Damon Tavarez, Jesse Martins, Lana Gault, Lou Bester, Tony Nguyen, Gabriel Taurus

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November 11, 2025

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Employee Rating

everything was good Very good service, and the service was on time. Keiara provides excellent customer service. More

by Monita031977
Recommend Dealer
Yes

Other Employees Tagged: Keiara Lluberes

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November 09, 2025

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Employee Rating

Good company, good people and good service perfect area lik3 the kia sportage and clean area More

by irizarrymarcos0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Achraf Lazaar, Tony Nguyen

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Nov 10, 2025

Greenway Kia West responded

Hi irizarrymarcos0, thank you for the kind words! We’re so glad to hear you enjoyed your visit and love the Kia Sportage. Our team at Greenway Kia West works hard to provide great service in a clean, comfortable environment for every guest. We truly appreciate your support and look forward to seeing you again soon! — Anas Lazaar, General Sales Manager · anaslazaar@greenwayauto.com

November 08, 2025

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Employee Rating

Wait time needs improvement, was there for a whole day waiting for my vehicle to be looked at, happened twice both visits. More

by Denarz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Sopocy

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Nov 10, 2025

Greenway Kia West responded

Hi Denarz, thank you for taking the time to share your feedback. I’m truly sorry to hear about the extended wait times you’ve experienced during your visits — that’s not the level of service we strive to provide. I’d like to look into this personally and see how we can improve your next experience. Please reach out to me directly at markfoster@greenwayauto.com so I can review your visit details and follow up with our service team. — Mark Foster, Service Manager

November 08, 2025

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Employee Rating

Appreciate the services I received and my representative to tell me excellent you sky and polite clear at explaining the service with excellent and if I had any questions he answered them in a good manner w More

by davidbutler2033
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Sopocy, Brian Jones, Charles Ward, Damon Tavarez, Jesse Martins, Lana Gault, Lou Bester, Tony Nguyen, Gabriel Taurus

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Nov 10, 2025

Greenway Kia West responded

Hi David, thank you for your thoughtful review! We’re so glad to hear that your service representative took the time to clearly explain everything and made your visit a positive experience. Our Kia service team at Greenway Kia West takes pride in providing transparent communication and excellent care every step of the way. We truly appreciate your trust and look forward to seeing you again for your next service visit! — Mark Foster, Service Manager · markfoster@greenwayauto.com

November 05, 2025

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Employee Rating

Great customer service will recommend very professional followed up kept me posted with the time it will take very kind More

by dreanpeterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Sopocy, Brian Jones, Charles Ward, Damon Tavarez, Jesse Martins, Lana Gault, Lou Bester, Tony Nguyen, Gabriel Taurus

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Nov 08, 2025

Greenway Kia West responded

Thank you, Drean, for your wonderful 5-star review! We’re delighted to hear that you received great customer service and that our team kept you updated throughout your visit. Providing professional, timely, and friendly Kia service is what we strive for every day at Greenway Kia West in Orlando. We truly appreciate your recommendation and look forward to assisting you again soon! — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

November 03, 2025

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Employee Rating

Very poor communication and unprofessional this service advisor should be working at Walmart with that type of attitude More

by edwinmaldonado7465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 08, 2025

Greenway Kia West responded

Edwin, I’m very sorry to hear about your recent experience and the way you felt treated during your visit. That’s not the level of professionalism or communication we expect from our team, and I sincerely apologize. I’d appreciate the opportunity to speak with you directly to learn more about what happened and make this right. Please contact me at markfoster@greenwayauto.com so I can personally address your concerns. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

November 01, 2025

Dealership Rating
Employee Rating

Good! !! Good Professional, Friendly experience! I will visit again!!! Friendly atmosphere! Thanks for the experience! More

by SHARON.EDWARDS622
Recommend Dealer
Yes

Other Employees Tagged: Keiara Lluberes

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Nov 03, 2025

Greenway Kia West responded

Sharon, thank you so much for your wonderful feedback! I’m thrilled to hear you had such a friendly and professional experience with our team here at Greenway Kia West. We truly appreciate your kind words and can’t wait to welcome you back for your next visit. It’s always a pleasure serving great guests like you! 🌟🚗 — Anas Lazaar, General Sales Manager anaslazaar@greenwayauto.com

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