Keiara Lluberes

Greenway Kia West responded

Hi, I’m very sorry to hear about your recent experience at Greenway Kia West. Waiting more than five hours for service and feeling uncared for by our team is unacceptable. Your feedback about Jesse Martins and Keiara Lluberes is important, and I take your concerns seriously. We want every customer to feel valued and respected, and I apologize for not meeting those expectations during your visit. Please reach out to me directly at anaslazaar@greenwayauto.com so I can better understand what happened and work toward making this right for you. Thank you for bringing this to our attention. Sincerely, Anas Lazaar anaslazaar@greenwayauto.com

Greenway Kia West responded

Hi Mj, I sincerely apologize for the frustration and inconvenience you’ve experienced with your vehicle repair at Greenway Kia West. Waiting three months for a cluster replacement under warranty is unacceptable, and I am very sorry to hear about your difficulties with our service call center and the communication issues you described. Your feedback is extremely important, and I want to make this right. Please contact me directly at markfoster@greenwayauto.com so I can personally look into your situation and work to resolve it as quickly as possible. Thank you for bringing this to our attention. We appreciate your patience and the opportunity to improve your experience. Sincerely, Mark Foster markfoster@greenwayauto.com

Greenway Kia West responded

Hi PierreWesley98, Thank you so much for your kind words! We’re thrilled to hear you received phenomenal service at Greenway Kia West and that everything was explained clearly and completed on time. Serving our Clermont and Central Florida community with honest, prompt service is always our top priority. If you need anything else, we’re just a call or visit away. We appreciate your business and look forward to seeing you again! —The Greenway Kia West Team, proudly serving Clermont

Greenway Kia West responded

Hi Rosiermalik2, Thank you so much for your amazing review! We’re thrilled to hear that Bert Sopocy made your visit unforgettable and that you had such a positive experience with us at Greenway Kia West. Our team is dedicated to making every visit special for our Clermont and Central Florida customers. We can’t wait to welcome you back! If you need anything in the meantime, Bert and the entire team are always here to help. —Your Greenway Kia West Team, proudly serving Clermont and Central Florida

Greenway Kia West responded

Hi Judy, Thank you so much for your wonderful review and for being a valued customer at Greenway Kia West! We’re thrilled to hear that Keiara Lluberes provided you with such knowledgeable and helpful service. Her professionalism truly sets a high standard, and your feedback means a lot to our team. At Greenway Kia West, we’re dedicated to offering every customer exceptional service and support. We appreciate your loyalty over the past two years and look forward to assisting you with all your future automotive needs. Thank you again for choosing Greenway Kia West! Best regards, Anas Lazaar anaslazaar@greenwayauto.com

Greenway Kia West responded

Hi, Thank you so much for your kind review and for being a valued customer at Greenway Kia West! We’re delighted to hear that our team, especially Keiara Lluberes, has always treated you with kindness, courtesy, and prompt attention every time you visit. At Greenway Kia West, we are committed to making every experience positive by delivering excellent customer service and care. We appreciate your trust in our dealership and look forward to serving you again soon! Best regards, Anas Lazaar anaslazaar@greenwayauto.com

Greenway Kia West responded

Hi, Thank you so much for your excellent review and for recommending Greenway Kia West! We’re glad to hear that your service was completed on time as promised and that you received outstanding care from Keiara Lluberes. Our team is dedicated to delivering prompt, reliable, and friendly service for every customer. We appreciate your trust in Greenway Kia West and look forward to serving you again in the future! Best regards, Anas Lazaar anaslazaar@greenwayauto.com

Greenway Kia West responded

Hi Jaycynquin, Thank you so much for your wonderful feedback! We’re delighted to hear that Keiara was knowledgeable, courteous, and took the time to explain everything clearly. Providing attentive and helpful service is always our goal at Greenway Kia West. We appreciate your trust in our team and are proud to serve the Clermont and Central Florida community. If you have any more questions or need assistance in the future, Keiara and the rest of our team are always here to help! —Your Greenway Kia West Team