Keeyoung Moon

Danny Park has been our first and only stop when leasing or buying an Acura. We have worked with him for many, many years - he is very well versed in vehicle features, always delivers exactly what we wanted or buying an Acura. We have worked with him for many, many years - he is very well versed in vehicle features, always delivers exactly what we wanted, and really sharpens his pencil to give us a fair deal. We look forward to continuing our relationship and are always happy to see him when we service our vehicles. Danny certainly makes us feel like he goes out of his way for us and wants to ensure that we remain thrilled with our purchase. All the staff at Rallye are very invested in customer satisfaction and take great pride in this dealership. More

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There were significant delays in scheduling the car for service and checking the car in on the day of service. The appointment was made 2 months prior because, by their own admission, they don’t have enoug service and checking the car in on the day of service. The appointment was made 2 months prior because, by their own admission, they don’t have enough qualified mechanics to handle the repairs. I waited 40 minutes to speak to the advisor, Mr. Moon, when checking in the car for a process that required only about 8 minutes. (The one good thing about that was that the man who handled giving me the loaner car was highly competent and tried to accommodate me as efficiently as possible.) Mr. Moon assured me that the repair would take at least 6 days and not likely to be completed before the upcoming holiday, citing short staffing as the reason. When I informed him that I would be going out of town in a week and, therefore, unable to return the loaner car until my return. Mr. Moon asked if I would pick my car up and start the process all over again in January. That was completely unacceptable as I had already waited so long to get to this point. Somehow, the car was repaired in under 48 hours. How was this possible when I was told it would be much longer? Why was I given such misleading information? When I picked up the car, it was making a strange noise that it wasn’t making before. (This should have been noticed before releasing it to me.) The car was returned to investigate the noise and I was advised that an extensive, expensive job, unrelated to the original problem, was needed to repair it when it really wasn’t needed. A very competent, honest local mechanic performed the repair for 1/6 the cost that the dealer quoted. It appears that the original problem was repaired properly but overall, the experience was quite stressful. Good service should be provided for all customers but it is worth noting that, as a family, we have owned 7 Acuras in the last 20 years. We are happy with the cars but are becoming increasingly disappointed by the service rendered at the Rallye dealership. More

by VCJD3 Verified Customer Verified Customer

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Always a good experience at Rallye Acura. Courteous, efficient and professional service every time. I only will service my Acura here! Courteous, efficient and professional service every time. I only will service my Acura here! More

by marilynsalierno Verified Customer Verified Customer

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Always friendly and helpful people in the Rallye Acura service. Thank you for great job and kudos to everyone service. Thank you for great job and kudos to everyone More

by MMOON710 Verified Customer Verified Customer

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Moon is the best at what he does, Ive known him for over 10 + years and I appreciate the service he provides 10 + years and I appreciate the service he provides More

by msmith95 Verified Customer Verified Customer

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Took care off me and my problems was very happy with service and service personnel service and service personnel More

by SBACCHUS49 Verified Customer Verified Customer

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I love Rallye Acura! They always take good care of me and my Acura! Knowledgeable and professional. They always take good care of me and my Acura! Knowledgeable and professional. More

by JANETPCHESLEY0 Verified Customer Verified Customer

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Friendly and professional service. We've worked with Mr. Moon and Rallye Acura for years and will keep returning. Excellent workmanship for repairs and recall part replacement. We've worked with Mr. Moon and Rallye Acura for years and will keep returning. Excellent workmanship for repairs and recall part replacement. More

by SHINKIM007 Verified Customer Verified Customer

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I've had 3 leases and bought car from Rallye and I've always had great service. Always straightforward negotiations. Jennifer in sales was great, I got all the information I needed and did a deal in reco always had great service. Always straightforward negotiations. Jennifer in sales was great, I got all the information I needed and did a deal in record time, no hassles! Service dept. is very efficient. More

by VMR95 Verified Customer Verified Customer

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The service department always treats me well. I have never had a bad experience there. I have never had a bad experience there. More

by CSTASI73 Verified Customer Verified Customer

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