Keeyoung Moon
Keeyoung Moon at Rallye Acura
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Keeyoung Moon

Service Advisor

Rallye Acura

1750 Northern Blvd
Roslyn, NY 11576

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4.9
506 Reviews

Dealership Experience

19 yrs, 3 mos

Industry Experience

21 yrs, 1 mo

Specialties & Trainings

Start as Acura Service adviser since 2009

Start as Acura tech

4.9

506 Reviews

Write a Review

506 Reviews of Keeyoung Moon

January 16, 2025

Dealership Rating
Employee Rating

Friendly and professional service. We've worked with Mr. Moon and Rallye Acura for years and will keep returning. Excellent workmanship for repairs and recall part replacement. More

by SHINKIM007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2025

Rallye Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Acura. We look forward to having you as one of our valued customers for many more years to come! Charles Ludeman (SVC MGR) 516-625-7777

January 15, 2025

Dealership Rating
Employee Rating

I've had 3 leases and bought car from Rallye and I've always had great service. Always straightforward negotiations. Jennifer in sales was great, I got all the information I needed and did a deal in reco More

by VMR95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2025

Rallye Acura responded

Thank you for choosing Rallye Acura. Your feedback and rating mean a lot to us. We're glad Jennifer was able to help, and we hope to see you again! Charles Ludeman (SVC MGR) 516-625-7777

January 14, 2025

Dealership Rating
Employee Rating

The service department always treats me well. I have never had a bad experience there. More

by CSTASI73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2025

Rallye Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you again for choosing Rallye Acura. We look forward to having you as one of our valued customers for many more years to come! Charles Ludeman (SVC MGR) 516-625-7777

January 10, 2025

Dealership Rating
Employee Rating

Always pleased with the service I get: courteous, efficient and thorough. Thank you to all. More

by BABANANU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Tammaro, Enza Comito

Jan 12, 2025

Rallye Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Charles Ludeman (SVC MGR) 516-625-7777

January 06, 2025

Dealership Rating
Employee Rating

I really appreciate how Chad, Woo , and the entire staff treats me. They treat me like family all the time that I go there. I been going there for years I really appreciate the business and how they treat m More

by A.MOJICA64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2025

Rallye Acura responded

Thanks for your review! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chad, Woo, and the rest of our team met your expectations. We appreciate your loyal business, and we thank you for continuing to choose Rallye Acura! Charles Ludeman (SVC MGR) 516-625-7777

December 31, 2024

Dealership Rating
Employee Rating

Excellent service - always take car here for service- it’s done well and within time promised More

by KARMURPH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2025

Rallye Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Charles Ludeman (SVC MGR) 516-625-7777

December 20, 2024

Dealership Rating
Employee Rating

Asked dealer to identify the cause and the cost to repair a dtc code for transmission. I informed service advisor transmission was shifting improperly to check it out. When I picked up the vehicle I was told More

by RABLAR
Service Price Transparency
Service Communication
Recommend Dealer
No
Dec 24, 2024

Rallye Acura responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Stefanie Horn (GM) 516-625-7070

December 19, 2024

Dealership Rating
Employee Rating

People in this service center are very Friendly, Knowledgeable and and the job is done quick and great! More

by WAICHAN33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Tammaro, Enza Comito

Dec 21, 2024

Rallye Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Charles Ludeman (SVC MGR) 516-625-7777

December 16, 2024

Dealership Rating
Employee Rating

The service department runs smoothly and Chad is so attentive to your needs. The experience of bringing your car in for service is always a positive one. More

by POPPERELLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2024

Rallye Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

December 11, 2024

Dealership Rating
Employee Rating

I really appreciate the level of service that I received for Mr Moon. His knowledge is only matched by his thoughtfulness & kindness More

by JHICKEY218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Enza Comito

Dec 11, 2024

Rallye Acura responded

Thank you so much for your excellent review! We are so glad that Keeyoung Moon had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Acura to be a positive one. Please don't hesitate to reach out if you need anything else. Charles Ludeman (SVC MGR) 516-625-7777

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