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Keeyoung Moon
Keeyoung Moon at Rallye Acura
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Keeyoung Moon

Service Advisor

Rallye Acura

1750 Northern Blvd
Roslyn, NY 11576

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4.8
523 Reviews

Dealership Experience

19 yrs, 7 mos

Industry Experience

21 yrs, 5 mos

Specialties & Trainings

Start as Acura Service adviser since 2009

Start as Acura tech

4.8

523 Reviews

Write a Review

523 Reviews of Keeyoung Moon

May 10, 2025

Dealership Rating
Employee Rating

looking for great staff and good service in FOH and BOH you go to Rallye Acura More

by MC26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Enza Comito , Anthony (Senior Mechanic)

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May 10, 2025

Rallye Acura responded

Thanks for sharing your thoughts about your experience with Rallye Acura. We appreciate your business and hope to see you again soon! Charles Ludeman (SVC MGR) 516-625-7777

May 10, 2025

Dealership Rating
Employee Rating

excellent! I have been coming for over ten years and it is consistently excellent and high quality More

by dursom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 11, 2025

Rallye Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Charles Ludeman (SVC MGR) 516-625-7777

May 09, 2025

Dealership Rating
Employee Rating

I know Julio for a long time and he’s always the same professional caring person. He gives a 1,000 person for his customers I know I’m one of them. Rallye Acura overall is the nicest dealership they all More

by dbennett52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Tammaro, Enza Comito, Julio Herrera, Richard Wong

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May 09, 2025

Rallye Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Filardo (GSM) 516-625-7070

April 10, 2025

Dealership Rating
Employee Rating

Listen first, soft spoken, nice person, informative time by time about job. After work is complete informed me. You need such type of person in staff. More

by SAWHNEYOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 10, 2025

Rallye Acura responded

Thanks for sharing your thoughts about your experience with Rallye Acura. We appreciate your business and hope to see you again soon! Charles Ludeman (SVC MGR) 516-625-7777

April 06, 2025

Dealership Rating
Employee Rating

Hi //chad, I have some problem in the navigation display . Every now and then the screen is frozen and I am not able to view the map notr able to set top the option or change the view. I was not able to get More

by PRABHU0114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Tammaro, Enza Comito, Richard Wong, Viridiana Apolinar

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Apr 06, 2025

Rallye Acura responded

Thank you for choosing Rallye Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Charles Ludeman (SVC MGR) 516-625-7777

April 04, 2025

Dealership Rating
Employee Rating

Very professional and helpful. Keep up the good work. they offered me a load it right away, which was very helpful for me More

by RC2400
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Wong

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Apr 04, 2025

Rallye Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Charles Ludeman (SVC MGR) 516-625-7777

April 03, 2025

Dealership Rating
Employee Rating

Your staff gave us exceptional customer service and we appreciated that’s the reason we have become ACURA customers for the last 7 to 8 years. More

by DAVIDB7533
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Tammaro, Enza Comito, Julio Herrera, Richard Wong, Abid Ahmed, Jonathan Mercedes, Alexander Castrillón, Thomas Ng, Viridiana Apolinar

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Apr 03, 2025

Rallye Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Charles Ludeman (SVC MGR) 516-625-7777

March 31, 2025

Dealership Rating
Employee Rating

As usual always great service and care ! ! Can not compare with other dealers , always make customer happy !! I really appreciate it. More

by nicht-weinen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Enza Comito

Report | Print
Mar 31, 2025

Rallye Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Charles Ludeman (SVC MGR) 516-625-7777

March 29, 2025

Dealership Rating
Employee Rating

I have been dealing with Rallye Acura for about 20 yrs. 5 star all the way. Danny Parc and GMJoe deserve great accolades. Great team More

by SBP4270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Tammaro, Joe Filardo, Enza Comito

Report | Print
Mar 29, 2025

Rallye Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Acura, we look forward to having you as a valued customer for many years to come! Charles Ludeman (SVC MGR) 516-625-7777

March 26, 2025

Dealership Rating
Employee Rating

The recall repair on my Acura Integra couldn't be performed because the "parts were not in stock." Yet the Acura dealership in Huntington had the parts in stock and performed the repair without delay More

by Mysterinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Mar 27, 2025

Rallye Acura responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Stefanie Horn (GM) 516-625-7070

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