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Keeyoung Moon
Keeyoung Moon at Rallye Acura
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Keeyoung Moon

Service Advisor

Rallye Acura

1750 Northern Blvd
Roslyn, NY 11576

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4.9
493 Reviews

Dealership Experience

19 yrs, 1 mo

Industry Experience

20 yrs, 11 mos

Specialties & Trainings

Start as Acura Service adviser since 2009

Start as Acura tech

4.9

493 Reviews

Write a Review

493 Reviews of Keeyoung Moon

November 13, 2024

Dealership Rating
Employee Rating

The service at this dealership is top notch. I would definitely come back in the future. More

by DNGKJD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Enza Comito

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Nov 14, 2024

Rallye Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Charles Ludeman (SVC MGR) 516-625-7777

November 12, 2024

Dealership Rating
Employee Rating

Alex was great to work with. He answered all my questions and didn’t beat around the bush. He was direct and attentive. This is my 3rd car with Rallye Acura and I remain a satisf More

by Peterfegan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chad Tammaro, Enza Comito, Alexander Castrillón

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Nov 14, 2024

Rallye Acura responded

Thank you for your feedback on your recent visit to Rallye Acura. It's great to hear that Alex was able to assist you and that you had such a positive experience. We truly appreciate your loyal business. Joe Filardo (GSM) 516-625-7070

November 10, 2024

Dealership Rating
Employee Rating

The service department has always taken great care of me and my vehicle and is why I travel over an hour each way to service my vehicle. More

by FOABDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Enza Comito, Richard Wong, Robert O'Connor, Richard Rodriguez, Viridiana Apolinar

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Nov 11, 2024

Rallye Acura responded

Thank you for choosing Rallye Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Charles Ludeman (SVC MGR) 516-625-7777

November 08, 2024

Dealership Rating
Employee Rating

Responsive to my concerns and answered all questions fully and accurately. I even was able to contact the rep later on that day and got even better clarification More

by ssfiroudis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Tammaro, Enza Comito, Richard Wong, Viridiana Apolinar

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Nov 11, 2024

Rallye Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

November 05, 2024

Dealership Rating
Employee Rating

Mr. Moon is very friendly and professional. He provided the suitable solution for the service. More

by GANGXU41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 05, 2024

Rallye Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Charles Ludeman (SVC MGR) 516-625-7777

November 05, 2024

Dealership Rating
Employee Rating

Excellent service. Mr. Moon was very professional and understanding of my issues. Took care of me in a very short amount of time More

by PROFKASS1@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Tammaro, Enza Comito, Viridiana Apolinar

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Nov 07, 2024

Rallye Acura responded

It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Acura; we look forward to having you as a valued customer for many years. Charles Ludeman (SVC MGR) 516-625-7777

November 01, 2024

Dealership Rating
Employee Rating

I was extremely happy the service I received from Mr. Moon in the service department More

by JHICKEY218
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 04, 2024

Rallye Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Keeyoung or our team can assist you with in the future, please let us know. Charles Ludeman (SVC MGR) 516-625-7777

November 01, 2024

Dealership Rating
Employee Rating

Fast service each and every time. Always a pleasure to come to this dealership. Can’t wait to get my next car. More

by JC11040
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Tammaro, Enza Comito, Richard Wong, Viridiana Apolinar , Intake guys

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Nov 04, 2024

Rallye Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

October 28, 2024

Dealership Rating
Employee Rating

Service was excellent and the personnel were very helpful and courteous. i was very satified. More

by BRIAN.HASSAN
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Chad Tammaro, Enza Comito, Richard Wong, Viridiana Apolinar

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Oct 28, 2024

Rallye Acura responded

Thank you, Brian! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

October 26, 2024

Dealership Rating
Employee Rating

The wait for service was excellent . I was updated in a timely manner with regards to the service provided. More

by BERRISLONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Tammaro, Viridiana Apolinar

Report | Print
Oct 27, 2024

Rallye Acura responded

Berris, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Acura! Charles Ludeman (SVC MGR) 516-625-7777

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