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Kayliana Davis
Kayliana Davis at Gary Rome Kia

Kayliana Davis | Page 10

Service Advisor

Gary Rome Kia

809 Enfield Street
Enfield, CT 06082

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4.5
116 Reviews
4.5

116 Reviews

Write a Review

116 Reviews of Kayliana Davis

June 03, 2025

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Employee Rating

I find the service department so helpful, honest, and polite, this does makes a difference More

by Tricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 03, 2025

Gary Rome Kia responded

Thank you for choosing Gary Rome Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, Tricia, and we hope to see you again!

June 02, 2025

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Employee Rating

Quick recall job way faster than said. That was good. Was offered a free wash - I will decline next time. Car was dirtier than when I arrived. More

by DEREKDALLAS
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 02, 2025

Gary Rome Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. We will bring this to the attention of our Service Director and we will do better next time. We really do appreciate our customer's feedback, thank you.

Jun 05, 2025

Gary Rome Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

June 01, 2025

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Employee Rating

Customers are treated with respect and courtesy when they ask questions about their vehicle. This is what brings the customer back for further service on their vehicle. More

by WKISS47212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Nathan , Danny Sanchez

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Jun 01, 2025

Gary Rome Kia responded

Thank you for choosing Gary Rome Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 31, 2025

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Employee Rating

Great service Great service, very knowlegeable. Friendly staff Always happy with service Good good good More

by ROBERTOTORRES75
Recommend Dealer
Yes

Other Employees Tagged: Kayliana Davis

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May 31, 2025

Gary Rome Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 05, 2025

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Employee Rating

Poor communication between parts and service Poor communication on pricing and availability between parts and service More

by spooner.bruce
Recommend Dealer
No

Other Employees Tagged: Kayliana Davis

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May 05, 2025

Gary Rome Kia responded

Hi Bruce: We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

May 06, 2025

Gary Rome Kia responded

Hi Bruce: We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

April 30, 2025

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Employee Rating

Kayliana was amazing. The best dealership service we've ever received. So helpful and kind and understanding. More

by JWULFFLEFF
Recommend Dealer
Yes

Other Employees Tagged: Kayliana Davis

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Apr 30, 2025

Gary Rome Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

April 29, 2025

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Employee Rating

I was disappointed I did t get a copy of the multi-point inspection report. Also I tried to find out the status of the service and no one answered. I ended up just showing up and fortunately the car was don More

by MAGBOWEN67
Recommend Dealer
Yes

Other Employees Tagged: Kayliana Davis

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Apr 29, 2025

Gary Rome Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 28, 2025

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Employee Rating

Everyone was nice, dealership was clean, I was in for just a few hours. And there was popcorn! More

by spdealer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jovan McGowan , Danny Sanchez

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Apr 29, 2025

Gary Rome Kia responded

Thanks for sharing your thoughts about your experience with Gary Rome Kia. We appreciate your business and hope to see you again soon!

April 27, 2025

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Employee Rating

Fast service with a smile. Very accommodating. Answered all my questions explaining the service being done. More

by Jason.annette.gunn
Recommend Dealer
Yes

Other Employees Tagged: Kayliana Davis

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Apr 27, 2025

Gary Rome Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gary Rome Kia!

April 25, 2025

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Employee Rating

I’ve been taking my car 3 times already to the service department but no one can reset oil change system. This was not the first time and last 3 times same problems happened. I was supposedly get a call More

by jessica_yun00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Danny Sanchez

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Apr 26, 2025

Gary Rome Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, Jessica, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Apr 26, 2025

Gary Rome Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, Jessica, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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