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Kayla Steen
Kayla Steen at Torrington Ford

Kayla Steen

Service Advisor

Torrington Ford

1350 East Main Street
Torrington, CT 06790

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3 Reviews
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3 Reviews

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3 Reviews of Kayla Steen

June 03, 2026

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Employee Rating

professional, friendly environment. staff goes above what I think is required whether it's the service personal or parts. More

by tom@certifiedus.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hotchkiss, Margarita Barreto, Nick Mueller, Jennifer Skibisky, Matt Decker

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Jun 03, 2026

Torrington Ford responded

It’s wonderful to hear you enjoyed a professional, friendly atmosphere. We’re glad our service and parts teams went beyond what you expected. We look forward to supporting your Ford again soon.

June 01, 2026

Dealership Rating
Employee Rating

Professional staff , work performed on time, workmanship excellent, final price matched estimate, good communication skills Thanks More

by northwestbuilderltd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Margarita Barreto, Nick Mueller, Jennifer Skibisky

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Jun 01, 2026

Torrington Ford responded

It’s great to know our team provided professional service on your Lincoln MKC, with timely work and excellent workmanship. We’re glad the final price aligned with our estimate and that our communication was clear. Thank you for trusting us with your vehicle.

May 28, 2026

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Employee Rating

I always have a great experience at Torrington Ford. The staff is friendly and helpful. Service is excellent and the wait for my truck is not to long. Thank you More

by tomhuntley11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Margarita Barreto, Nick Mueller, Jennifer Skibisky

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May 28, 2026

Torrington Ford responded

Thank you for sharing your experience with us. We’re glad our team made your Ford F-150 service friendly and efficient, and that your wait was brief. We appreciate your continued trust and look forward to helping you again.

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